Summary
Overview
Work History
Education
Skills
Languages
Personality Traits
<Enter your own>
Hobbies and Interests
Timeline
Generic
Jerish Kocheril Joseph

Jerish Kocheril Joseph

Newburgh,IN

Summary

Experienced professional seeking a role in a dynamic company to improve customer satisfaction and drive profitability. Dedicated to expanding expertise in delivering top-notch products and services to contribute to organizational success. Passionate about achieving excellence and growth in a collaborative, innovative, customer-centric work environment. Committed to making a positive impact through contributions and professional development.

Overview

24
24
years of professional experience

Work History

Merchandise Associate

Sam's Club
07.2024 - 05.2025
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Updated signage and price tags to reflect current sales.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Food Service Supervisor

Armed Forces officers club and hotel
11.2015 - 05.2017
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
  • Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
  • Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Kept guest and work areas clean, organized, and sanitized per established standards.

Catering Officer

U S Embassy Baghdad (Renaissance Services SAOG)
01.2010 - 01.2011
  • Oversee, direct, and train more than 240 employees on daily basis.
  • Ensure all Standard of the TB MED 530 and company standard are properly being followed throughout the shift.
  • Provide constant innovation to motivate staff to take ownership role with the company and to provide excellent customer service.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.

Hygiene Officer (Food Service)

US Army (Renaissance Services SAOG)
01.2005 - 01.2010
  • Oversee, direct, and train more than 250 employees on daily basis.
  • Ensure all Standard of the TB MED 530 and company standard are properly being followed throughout the shift.
  • Provide constant innovation to motivate staff to take ownership role with the company and to provide excellent customer service.
  • Ensure all staffs are following sanitation standards set by the company.
  • Ensure proper temperatures on all products by performing hourly checklist and providing staff with checklist.
  • Follow up on staff to ensure proper temperatures are being recorded.
  • Train staff on proper equipment cleaning and sanitation.
  • Created checklist for equipment cleaning and detail cleaning duties.
  • Follow up on task to ensure proper procedures are being followed.
  • Provide continuing workshop to provide information on sanitation and safety on performing a task.
  • Monitor food production and progressive cooking methods with chef to ensure hot food served hot and cold food served cold.

Kitchen Steward

US Army Base
07.2003 - 01.2005
  • As a kitchen steward following sanitation standard set by company and TB MED 530 Team work is first priority.
  • Keep kitchen clean and tidy.
  • All equipment sanitized by three bucket system Wash. Rinse. Sanitize all pot and pan.
  • Communicate with supervisor about new task.

Housekeeping

Capt. Lobo Beach holiday Resort
01.2002 - 01.2003
  • Providing Exceptional customer service to guest.
  • Provided a 100% guest first Environment.
  • Motivate and delegate staff to achieve company’s goals to Increase profitability and customer satisfaction.
  • Daily book keeping and deposits.

Bartender/Server

DD Retreat Center
01.2001 - 01.2002
  • Provided excellent Customer Service to clients at a three star club resort.
  • Constant innovation to enhance customer’s visits and satisfaction.
  • Learned In depth food, wine, and cocktail descriptions and taste.
  • Provided quality service and food to customer.
  • Promote a friendly environment for repeat customer.
  • Build regular clients by excellent customer service.

Education

S S L C -

St. George High School Kulathuvayal
01.1996

Diploma - Political Science

C K G Memorial Government College Perambra
Perambra,Kozhikode,kerala India
05-1998

Hotel Management Certificate -

Chavara Hotel Management Institute
Kochi Kerala, INdia
12.2001

Skills

  • Store organization
  • Product rotation

Languages

English
Malayalam
Hindi
Tamil

Personality Traits

Being a judge of myself as a hardworking, I can contribute substantially to any venture or organization I join.

<Enter your own>

  • Date of Birth: 10.08.1979
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

  • Reading
  • Listening to Music

Timeline

Merchandise Associate

Sam's Club
07.2024 - 05.2025

Food Service Supervisor

Armed Forces officers club and hotel
11.2015 - 05.2017

Catering Officer

U S Embassy Baghdad (Renaissance Services SAOG)
01.2010 - 01.2011

Hygiene Officer (Food Service)

US Army (Renaissance Services SAOG)
01.2005 - 01.2010

Kitchen Steward

US Army Base
07.2003 - 01.2005

Housekeeping

Capt. Lobo Beach holiday Resort
01.2002 - 01.2003

Bartender/Server

DD Retreat Center
01.2001 - 01.2002

S S L C -

St. George High School Kulathuvayal

Diploma - Political Science

C K G Memorial Government College Perambra

Hotel Management Certificate -

Chavara Hotel Management Institute

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