Summary
Overview
Work History
Education
Skills
Timeline
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Jerison Figueroa Ruiz

Yonkers,NY

Summary

Energetic and bilingual Crew-member with a proven track record in passenger comfort, safety and customer service satisfaction. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

6
6
years of professional experience

Work History

Inflight Crewmember

Jetblue Airways Corp
03.2020 - Current
  • Ensured the safety and comfort of passengers during flights.
  • Conducted pre-flight safety checks and provided instructions to passengers.
  • Implemented emergency procedures in onboard incidents or medical emergencies.
  • Collaborated with the flight crew to ensure efficient operations.
  • Upheld airline regulations to ensure a safe travel experience.

Care Coordinator

Essen Medical Associates
06.2019 - 03.2020
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.

Medicare Sales Agent

GuideWell Connect
08.2018 - 05.2019
  • Calculated premiums and established payment methods for sales.
  • Upsold additional products based on customer needs.
  • Provided detailed information about available products and policies.
  • Explained coverage options to potential policyholders.

Education

Bachelor of Science - Aviation

Florida Institute Of Technology-Melbourne
Melbourne, FL

High School Diploma -

Thomas Armstrong Toro
Ponce, PR
05.2016

Skills

  • Customer Service Satisfaction
  • Teamwork and Collaboration
  • Problem-Solving
  • Strong Work Ethic
  • Ensure Safety
  • Reliability and punctuality

Timeline

Inflight Crewmember

Jetblue Airways Corp
03.2020 - Current

Care Coordinator

Essen Medical Associates
06.2019 - 03.2020

Medicare Sales Agent

GuideWell Connect
08.2018 - 05.2019

Bachelor of Science - Aviation

Florida Institute Of Technology-Melbourne

High School Diploma -

Thomas Armstrong Toro
Jerison Figueroa Ruiz