Jerison Figueroa Ruiz
Yonkers,NY
Summary
Energetic and bilingual Crew-member with a proven track record in passenger comfort, safety and customer service satisfaction. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
Work History
Inflight Crewmember
Jetblue Airways Corp
03.2020 - Current
- Ensured the safety and comfort of passengers during flights.
- Conducted pre-flight safety checks and provided instructions to passengers.
- Implemented emergency procedures in onboard incidents or medical emergencies.
- Collaborated with the flight crew to ensure efficient operations.
- Upheld airline regulations to ensure a safe travel experience.
Care Coordinator
Essen Medical Associates
06.2019 - 03.2020
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Medicare Sales Agent
GuideWell Connect
08.2018 - 05.2019
- Calculated premiums and established payment methods for sales.
- Upsold additional products based on customer needs.
- Provided detailed information about available products and policies.
- Explained coverage options to potential policyholders.
Education
Bachelor of Science - Aviation
Florida Institute Of Technology-Melbourne
Melbourne, FLHigh School Diploma -
Thomas Armstrong Toro
Ponce, PR05.2016
Skills
- Customer Service Satisfaction
- Teamwork and Collaboration
- Problem-Solving
- Strong Work Ethic
- Ensure Safety
- Reliability and punctuality
Timeline
Inflight Crewmember
Jetblue Airways Corp
03.2020 - Current
Care Coordinator
Essen Medical Associates
06.2019 - 03.2020
Medicare Sales Agent
GuideWell Connect
08.2018 - 05.2019
Bachelor of Science - Aviation
Florida Institute Of Technology-Melbourne
High School Diploma -
Thomas Armstrong Toro