Jerkiya Jones
Memphis,TN
Summary
Dynamic Cashier Trainer at McDonald’s with a proven track record in enhancing team performance through effective coaching and clear communication. Skilled in employee motivation and refund processing, I foster a positive work environment that drives customer satisfaction and operational efficiency. Adaptable and reliable, I excel in multitasking and team collaboration.
Overview
3
3
years of professional experience
Work History
Cashier Trainer
McDonald’s
6050 Winchester Rd
02.2023 - 11.2025
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Provided ongoing feedback and coaching to improve team members' service skills.
- Collaborated with management to identify training needs based on team performance metrics.
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
Education
High School Diploma -
Invictus Academy At Airways
2601 Ketchum Rd 05.2025
Skills
- Patience and empathy
- Employee motivation
- Store policies enforcement
- Refund processing
- Positive attitude
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Punctual and reliable
- Adaptability and dependability
- Clear communication
- Team collaboration
- Team leadership
- Heavy lifting
- Customer engagement
- Transportation safety protocols
- Effective communication
Canva
Conceptualized and developed high-impact visual presentations..."
Timeline
Cashier Trainer
McDonald’s
02.2023 - 11.2025
High School Diploma -
Invictus Academy At Airways