Jerl Puno
Las Vegas
Summary
My name is Jerl Puno, I’m 20 years old and currently in school as a nursing student. I would consider myself a performance-driven associate with great records of accomplishment. I have great experience in customer service, as well as teamwork. Im now currently living in Las Vegas, NV looking to start a new career.
Overview
4
4
years of professional experience
Work History
Busser/Head Food Runner
Din Tai Fung
Las Vegas
05.2024 - Current
- Cleared and set tables for efficient dining service.
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness of dining area during service hours.
- Collaborated with kitchen staff to expedite order fulfillment.
- Ensured that each table was properly set before seating guests.
- Expedited food to tables to assist servers during busy periods.
Restaurant Server
La Vecindad Restaurant
San Diego
07.2021 - 04.2024
- Assisted other servers as needed during peak hours or special events.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
San Diego High School
San Diego, California06-2024
Skills
- Customer service
- Cash handling
- Inventory management
- Sales strategy
- Time management
- Team collaboration
- Positive customer engagement
- Goal driven
- Engaging with diverse customers
- Upselling and cross selling
Timeline
Busser/Head Food Runner
Din Tai Fung
05.2024 - Current
Restaurant Server
La Vecindad Restaurant
07.2021 - 04.2024
High School Diploma -
San Diego High School