Jermain Howell
Columbia
Summary
Results-oriented management professional specializing in sourcing and sales. Expertise in business operations and promotional strategies with a history of running profitable departments. Resourceful Supervisor skilled in resolving critical issues in time-sensitive environments and building high-performing teams. Committed to continuous improvement and fostering collaboration to achieve organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor
Stadium People
Columbia
09.2024 - Current
- Lead a team of 10+
- Advanced to supervisor role in just 3 months.
- Conducted on-site training sessions for new hires
- Ensured safety and organized attendees for smooth event operations
- Delivered quality customer service to boost attendee satisfaction
- Contributed to team initiatives that enhanced project outcomes
- Support Event Manager
Parts Manager
Color Addix
Lexington
02.2023 - 03.2026
- Balanced inventory to control costs and reduce obsolescence while meeting customer demands.
- Balanced inventory controlling costs and monitoring obsolescence while meeting expected customer demands.
- Maintained accurate and available parts inventory to support operational efficiency.
- Coordinated with service technicians for timely delivery of parts, enhancing repair turnaround times.
- Obtained high-quality replacement parts by sourcing suppliers and maintaining productive relationships.
- Developed partnerships with vendors to enhance supply chain efficiency.
- Processed returns and exchanges of defective or incorrect parts in a timely manner.
- Analyzed department performance data to identify areas for improvement in efficiency or profitability.
- Maintained clean and organized storage area for easy access to parts by staff members.
Driver
Tresyl Express
Columbia
09.2022 - 02.2023
- Managed routes and organized schedules to achieve delivery targets.
- Executed on-time deliveries to meet strict schedules, ensuring customer satisfaction.
- Selected most efficient route to minimize vehicle idle time.
- Interacted with customers to foster friendly, professional relationships, improving service quality.
- Delivered exceptional service, enhancing passenger experience and loyalty.
- Took proactive steps to complete tasks independently in a timely manner.
Inventory Specialist
PICS Inventory Specialists
Columbia
07.2022 - 09.2022
- Inventory Backrooms (Publix, Food Lion, & Lowes)
- Coordinated physical inventory counts and reconciled variances between system data and actual quantities to ensure accuracy and integrity of inventory records.
- Reconciled physical counts with digital records and resolved discrepancies.
- Conducted final walkthrough to identify and address outstanding issues, enhancing overall inventory accuracy and organization.
- Updated inventory records and prepared standard reports for management review to support informed decision-making.
- Confirmed merchandise location met storage requirements.
- Maintained excellent inventory organization and kept all products accessible.
Stower/Picker/ICQA/Forklift
Amazon
West Columbia
10.2019 - 08.2020
- Drove forklift safely to move goods across facility
- Loaded trucks with outgoing shipments using proper lifting techniques and equipment.
- Unloaded delivery trucks in timely manner to avoid delays in receiving process.
- Stowed products in appropriate storage areas using scanners.
- Operated various equipment, such as pallet jacks and forklifts, to move items throughout warehouse.
- Processed inbound shipments at receiving dock
- Coordinated outbound shipments to ensure timely delivery to customers
- Maintained accurate inventory records through regular cycle counting and audits
- Oversaw logistics operations for inventory flow
- Identified damaged or misplaced items and reported them to management.
- Spotted and removed contaminated materials and products not meeting quality standards.
- Trained new team members on stowing techniques and safety protocols to enhance team efficiency
Assistance Manager
Arby's
Columbia
04.2019 - 09.2019
- Completed Arby's Management Training Course
- Developed and executed strategies to drive business growth and profitability.
- Facilitated timely order processing, enhancing overall operational efficiency.
- Organized daily business requirements with structured schedules and effective delegation of assignments.
- Oversaw execution of opening and closing procedures to desired standard.
- Monitored employee work to assess performance and identify knowledge gaps.
- Enforced safety procedures and monitored compliance.
- Servsafe Certified (2019)
Area Manager
Kimco Services
Columbia
03.2018 - 12.2018
- Managed daily operations across multiple store locations in district, ensuring alignment with company standards.
- Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks.
- Spearheaded customer relations strategies and prioritized client experiences to build brand loyalty.
- Built and maintained successful teams, directing, motivating and disciplining staff.
- Cultivated positive work environment that promoted teamwork and collaboration, leading to improved employee morale.
- Built relationships with local community leaders and organizations to enhance business visibility and growth.
- Implemented effective time management strategies to enhance productivity.
Assistant Manager
Enterprise Holdings
West Columbia
01.2014 - 03.2018
- Maintain and manage a fleet of 200 cars.
- Managed monthly profit and loss statements for Geico, Allstate, and NUCOR Building.
- Maintain service quality index over corporate average.
- Maintain service quality index above corporate average.
- Motivated and developed employees based off four core areas of the company (Growth, Operation Profit, Retention, Service Quality Index).
- Established a positive sales culture to enhance employee engagement and performance.
- Supported the sales team in writing proposals and closing contracts.
- Develop rapport with corporate accounts (SCANA, Elauwit Networks, Nexsen Pruet).
- Uphold company standards pertaining to safety, ethics, and risk.
- Manage team who reported all accounting activity (Callbacks).
- Applied analytical techniques to solve complex problems in operations.
- Promoted to Assistant Manager Oct 2016.
- Completed Grill.
- Attended five out of six top seller meetings (Triple Crown).
- Attended monthly top seller dinners (Elite To Eat).
- Maintain a fleet of 300+ cars at multiple locations.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Developed plans and strategies to ensure successful project completion.
- Evaluate the project requirements and translate them to the team members and the management.
- Identify and allocate resources to attain project objectives.
- Assist in making budget plans and risk management strategies.
- Check and review the quality assurance process to deliver quality projects to the client.
- Ensure timely completion of projects and oversee the performance of day-to-day tasks.
- Maintain and prepare accurate daily and periodic documentation in the form of reports.
- Assist in maximizing output and minimizing potential risks or threats.
- Promoted to Manager Assistant Feb 2016.
- Consistently made MATRIX to qualify for promotion.
- Became Lead MT in the area.
- Evaluate the project requirements and translate them to the team members and the management.
- Identify and allocate resources to attain project objectives.
- Assist in making budget plans and risk management strategies.
- Check and review the quality assurance process to deliver quality project to the client.
- Ensure timely completion of project and oversee the performance of day-to-day tasks.
- Maintain and prepare accurate daily and periodic documentation in the form of reports.
- Assist in maximizing output and minimizing potential risks or threats.
- Promoted to Manager Assistant Feb 2016.
- Assist in maximizing output and minimizing potential risks or threats.
Education
Bachelor of Science - Supply Chain Management
Francis Marion University
Florence, SC01.2013
Skills
- Operations management
- Staff scheduling
- P&L oversight
- Budgeting and payroll
- Forecasting
- Supply chain management
- Shipping and receiving
- Continuous improvement initiatives
- Strategic planning
- B2B sales
- Account management
- Organizational skills
- Conflict resolution and management
- Team development
- Microsoft Office Suite
Certification
• Food Handler Certification
• Six Sigma Certification
• Driver's License
• Six Sigma Certification
• Driver's License
Languages
English
Personal Information
Authorized To Work: US for any employer
Timeline
Supervisor
Stadium People
09.2024 - Current
Parts Manager
Color Addix
02.2023 - 03.2026
Driver
Tresyl Express
09.2022 - 02.2023
Inventory Specialist
PICS Inventory Specialists
07.2022 - 09.2022
Stower/Picker/ICQA/Forklift
Amazon
10.2019 - 08.2020
Assistance Manager
Arby's
04.2019 - 09.2019
Area Manager
Kimco Services
03.2018 - 12.2018
Assistant Manager
Enterprise Holdings
01.2014 - 03.2018
Bachelor of Science - Supply Chain Management
Francis Marion University