Jermaine Small
Dayton,NJ
Summary
Experienced in mid-senior level operations, production and distribution. Promotes wide range of experience in planning and leading operations. Well-versed in contributing to company growth by implementing continuous process improvement, production optimization and high-performance team development. Experienced with manual labor and contract negotiations. Ambitious student with a data science degree, eager to contribute developed knowledge for any role. I am very flexible, adaptable and driven with strong work ethic and a strong ability to thrive in team-based or individually motivated settings. Reliable and can handle physical and mentally demanding tasks across long shifts and through problematic weather conditions. Over 5 years of resourcefulness and handling of difficult labor projects. Able to juggle multiple tasks and keep assignment timelines on schedule.
Overview
11
11
years of professional experience
Work History
Package Delivery Driver
UPS
Cranbury
11.2024 - 01.2025
- Delivered packages efficiently to residential and business locations daily.
- Operated delivery vehicles safely while adhering to traffic laws and company policies.
- Communicated with dispatch regarding route changes and delivery issues promptly.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Utilized handheld devices for package tracking and customer signature collection.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
Line Haul Manager
Lasership/Ontrac
Dayton
05.2022 - 03.2023
- Received an internal promotion as first Line Haul Manager for the East Coast (1/6 Hubs).
- Operated within the biggest building in our network (Date: May 2022 - Nov 2022; processed 40% of entire network).
- Created schedule for a team of 3 members on a 7 day schedule to reduce employee costs.
- Created new reports and email groups to help analyze data for the whole network.
- Reviewed load factor, PPH, KPI metrics, and other reports daily.
- Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
- Actively worked with ADP Workforce, Microsoft Teams, Tableau, Oracle(OTM), Microsoft Outlook, Excel, & Word daily.
- Saved $5,000,000+ within 1 year of management.
- Received early access to additional applications and information.
- Contributed ideas to our Vice Presidents, Directors, and Regional Mangers weekly (Direct contact via email/phone call)
- Diagramed supply chain models to help facilitate discussions with customers.
- Implemented new or improved supply chain processes to enhance efficiency or performance.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Developed action plans with driving personnel to reduce service failure.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
- Managed accurate inventory counts in internal supply chain systems (EOS, Hub scorecard).
- Designed supply chains to support business strategies adapted to changing market conditions, new business opportunities or cost reduction strategies.
- Conferred with industrial engineers to forecast demand or create load/operational plans.
- Negotiated prices and terms with suppliers, vendors or freight forwarders.
- Leveraged knowledge of global economics and marketing mix to develop pricing strategies, promotions and select distribution techniques and channels.
Logistics Team Member
LaserShip
Dayton
04.2021 - 05.2022
- Communicated with supply chain and logistics team to complete on-time deliveries.
- Predicted extra loads needed for delivery and planned day-to-day customer unloading schedules.
- Tracked all changes in a live sheet to keep the whole company updated. (Microsoft Teams/YMS)
- Documented all services performed and provided end of shit reports on inbound/outbound trailers completed.
- Maintained current knowledge of all personnel in field and all completed deliveries or delays.
- Accurately and efficiently responded to daily requests given by GM’s and VP’s.
- Managed accurate inventory counts in internal supply chain systems.
- Delivered logistic support to leverage existing resources with cost-effective savings.
- Analyzed client orders and available driving personnel to plan and execute within client needs and expectations.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Managed paperwork and necessary information required for client shipments.
- Advocated for accident preparedness and safety training to maintain safe working conditions.
- Oversaw delivery, packaging and shipment for material transitioning from warehouse to customer location.
Dunkin Donuts Crew Member
Mrs. Beng
Dayton
09.2015 - 08.2016
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Organized food items on serving trays and in carry-out packages.
- Served drinks and prepared specialty beverages.
- Complied with company service standards, including inventory and cash control procedures.
- Monitored and counted food stock and supplies to reorder on time.
Construction Laborer
Referall
Monroe Township
06.2014 - 08.2015
- Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Contributed to successful completion of demolition type projects.
- Assisted distribution of tools, materials and equipment to skilled workers..
Education
Bachelor of Science - Data Science
Montclair State University
Montclair, NJ12-2025
High School Diploma -
South Brunswick High School
Monmouth Junction, NJ06.2016
Skills
- Trustworthy, honest, and responsible
- Flexible working hours
- Training & development
- Cost estimation and budgeting
- Business development experience
- Strong communication skills
- Safety management
- Improving operations
- Industrial Engineering knowledge
- New employee hiring
- Python Programming
- Java Programming
- Linux / Unix
- Knowledge in C
- Calculus I & Calculus II
- Data sorting & management
- Data extraction/analysis
Timeline
Package Delivery Driver
UPS
11.2024 - 01.2025
Line Haul Manager
Lasership/Ontrac
05.2022 - 03.2023
Logistics Team Member
LaserShip
04.2021 - 05.2022
Dunkin Donuts Crew Member
Mrs. Beng
09.2015 - 08.2016
Construction Laborer
Referall
06.2014 - 08.2015
Bachelor of Science - Data Science
Montclair State University
High School Diploma -
South Brunswick High School