Open To Work
Perto Cruz
UPS
Clayton,CA
Work Preference
Job Search Status:
Open to work
Work Type
Part TimeFull TimeSeasonal Work
Location Preference
RemoteOn-Site
Location:
Clayton, CA, USWalnut Creek, CA
Open to relocation:
Yes
Minimum Desired Compensation
$25/hr
Important To Me
Work from home optionCareer advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
36
Years of experience
Adaptable and detail-focused professional with a background in delivery, shipping, and customer service. Known for strong route management, safe package handling, and clear communication with customers and team members. Experienced in mentoring newer drivers and maintaining steady operations under pressure.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Package Delivery Driver
31 Years 9 Months- Delivered packages safely along assigned routes while maintaining customer satisfaction and service standards.
- Operated package vehicle and completed daily inspections to ensure roadworthiness and compliance.
- Scanned parcels accurately using handheld delivery device for real-time tracking and proof of delivery.
- Loaded and organized packages efficiently to support timely route completion and reduce handling errors.
- Interacted professionally with customers to resolve delivery questions and obtain signatures.
- Lifted and handled heavy packages while following safety procedures and ergonomic practices.
- Adapted routes quickly to traffic, weather, and dispatch updates to maintain on-time service.
- Mentored newer drivers on delivery procedures, safety expectations, and customer service standards.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
- Assessed customer drop-off locations to identify the safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or the store location holding package for pick-up.
- Delivered packages accurately along assigned routes while maintaining customer satisfaction.
- Scanned parcels with handheld devices to track delivery status and confirm completion.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
Shipping Manager
5 Years 1 Month- Coordinated freight schedules, pickup windows, and delivery requirements across internal teams and carriers.
- Managed shipping documentation, labels, and compliance requirements for domestic and outbound orders.
- Directed shipping workflows to ensure accurate order fulfillment and on-time carrier handoffs.
- Oversaw packing standards to protect acrylic artwork and reduce transit damage.
- Organized records of vehicles, schedules and completed orders.
- Integrated warehouse operations with existing and new business processes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
Sales Associate
3 Years 5 Months- Processed sales transactions accurately using point-of-sale systems and handled cash, card, and return procedures.
- Assisted customers with styling, fit, and product selection to support confident purchase decisions.
- Recommended complementary apparel and accessories based on customer needs and current promotions.
- Resolved customer concerns professionally, ensuring positive service recovery and brand loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed inventory to ensure product availability, contributing to an uptick in sales.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Restocked inventory promptly, tracked product availability, and supported backroom organization.
Sales Associate
1 Year 7 Months- Trained new associates on sales floor procedures, register operations, and customer service expectations.
- Coordinated daily workflow with team members to meet sales goals and maintain store presentation.
- Processed sales transactions accurately using point-of-sale systems and handled cash, card, and return procedures.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Restocked inventory promptly, tracked product availability, and supported backroom organization.
- Maintained organized merchandise displays, fitting rooms, and sales floor standards to improve shopping experience.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed efficient cash register operations.
Sales Associate
3 Years- Maintained organized merchandise displays, fitting rooms, and sales floor standards to improve shopping experience.
- Restocked inventory promptly, tracked product availability, and supported backroom organization.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Server
3 Years 6 Months- Delivered courteous meal service to residents, accommodating dietary restrictions and special requests.
- Assisted residents with menu selections, communicating daily offerings clearly and professionally.
- Verified meal orders with kitchen staff to support timely, error-free service.
- Coordinated accurate table setup, ensuring clean dining areas and proper place settings.
- Maintained sanitation standards across the dining room, following food safety and cleanliness procedures.
- Responded promptly to resident needs, resolving service issues with patience and discretion.
- Supported team workflow during peak meal periods, balancing multiple tables efficiently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma
Skills
Delivery scheduling
Route management
GPS navigation
Efficient routing
Route planning
Deadline oriented
Package handling
Loading and unloading
Vehicle maintenance
Vehicle inspection
Defensive driving
Tail lift operation
Emergency procedures
Fuel efficiency
Local routes
Interpersonal communication
Customer service
Customer relationships
Customer retention
Strong working relationships
Attention to detail
Delivery verification
Delivery and shipment records
Transportation logs
Warehouse operations
Forklift operation
Hand truck operation
Lifting capability
Load safety
Multitasking
Punctuality
Dependable and honest
Valid Driver's license
California driver's license
Traffic laws and regulations
Map reading
Cash register operation
Order processing
Area zoning
Map reading
Customer retention
Transportation logs
Vehicle insurance compliance
Timeline
Shipping Manager
Acrylic Art
06.1995 - 07.2000Read More
Package Delivery Driver
UPS
07.1994 - 04.2026Read More
Sales Associate
Florsheim Shoes
02.1994 - 09.1995Read More
Sales Associate
Eddie Bauer
05.1992 - 10.1995Read More
Sales Associate
Express Clothing
03.1992 - 03.1995Read More
Server
Lake Park Retirement Residence
03.1990 - 09.1993Read More
El Cerrito High School
High School Diploma
Read More