Summary
Overview
Work History
Education
Skills
Languages
References
Workplace goals
Timeline
Generic

Judith Tako

Bremerton,WA

Summary

Motivated and hardworking professional with experience transporting packages to drop off at customer locations. Talented at using gps map systems and following instructions. Committed to quality service with focus on speedy service and undamaged goods.

Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.

Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Energetic Coffee Shop Assistant known for maintaining high productivity and efficiently completing tasks. Skilled in customer service, espresso machine operation, and inventory management. Excel in communication, teamwork, and adaptability, ensuring smooth operations and positive customer experiences.

Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience

Work History

Package Delivery Driver

Amazon- JAWS Dispatcher
Bremerton, Washington
10.2022 - 07.2024
  • Inspected delivery vehicle daily for safety and maintenance needs.
  • Requested signatures or followed touch-free delivery procedures.
  • Maintained accurate records of deliveries and customer interactions.
  • Delivered packages to recipients safely and within scheduled time frames.
  • Stocking supplies such as forms, reports, and other documents in the vehicle at the beginning of each shift.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Inspected vehicle daily and reported issues to schedule maintenance and repairs.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Processed shipment documents neatly and efficiently for each load.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Adapted to varying weather conditions and traffic patterns during deliveries.
  • Loading packages into the truck and ensuring they are secure for transport.
  • Using navigation apps such as Google Maps or Waze to determine optimal routes for efficient deliveries.
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Managed time effectively to complete all scheduled deliveries.
  • Navigated route to customer locations using GPS maps.
  • Carried heavy items from vehicle to customer building location.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Utilized handheld devices for route navigation and package tracking.
  • Navigated routes with relevant map programs and GPS systems.
  • Reported any accidents or vehicle issues immediately to management.
  • Handled customer inquiries and resolved delivery issues promptly.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Ensured confidentiality and security of delivered packages.
  • Communicated effectively with dispatch and management for route updates.
  • Maintained cleanliness and organization of delivery vehicle.
  • Assisting with loading and unloading packages from trucks as needed.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
  • Prioritized urgent deliveries according to company guidelines.
  • Drove delivery truck or van to transport orders.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Collected signatures or other proof of delivery from recipients.
  • Used problem-solving skills to address and navigate delivery challenges.
  • Followed company policies and procedures for package handling and delivery.
  • Assisted in sorting and organizing packages for delivery at the warehouse.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Operated vehicles in a safe and courteous manner, adhering to traffic laws.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Loaded and unloaded delivery vehicles with packages efficiently.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Identifying potential unsafe conditions such as icy roads or heavy traffic areas that could affect route times or safety.
  • Collaborated with team members to improve delivery processes and efficiency.
  • Demonstrated professionalism and positive attitude in customer interactions.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Assisted in loading delivery trucks with prepared packages.
  • Transported and safely delivered items to prevent damage or loss.

Barista Shift Manager

Juice drive thru and java
Bremerton, Washington
09.2019 - 10.2022
  • Developed creative strategies for increasing sales volume and driving customer loyalty.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained new baristas on proper coffee-making techniques and customer service standards.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Conducted regular meetings with employees to discuss progress towards goals.
  • Assisted staff by serving food and beverages or bussing tables.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Directed the setup of beverages, pastries, and other items for sale during shift hours.
  • Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
  • Monitored equipment maintenance, scheduling repairs and servicing to avoid operational disruptions.
  • Coordinated with vendors and suppliers to ensure timely delivery of high-quality products.
  • Monitored compliance with health and safety regulations to ensure a safe working environment.
  • Analyzed sales data to identify trends and adjust strategies for maximizing profits.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Supported regional management initiatives related to product launches or promotions.
  • Managed paperwork such as time sheets, employee reviews, incident reports.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Led inventory management, ordering supplies and managing stock levels to minimize waste.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Resolved customer complaints in a professional manner while upholding company values.
  • Trained new employees to perform duties.
  • Explained goals and expectations required of trainees.
  • Ensured adherence to food safety regulations and company policies regarding employee conduct.
  • Maintained a clean work environment by regularly sanitizing equipment and surfaces.
  • Checked temperatures of freezers, refrigerators, and heating equipment.
  • Led efforts in sustainability, reducing waste and promoting environmentally friendly practices.
  • Oversaw cash register transactions, ensuring accuracy of all sales.
  • Conducted regular staff meetings to share updates and gather feedback for improvements.
  • Established and adjusted ordering parameters to manage inventory.
  • Provided customers with prompt, friendly, and knowledgeable service.
  • Greeted guests with pleasant smile and superior customer service.
  • Contributed to marketing and social media initiatives, increasing brand visibility and engagement.
  • Implemented promotional activities to boost sales in accordance with marketing plans.
  • Assisted in the development of new menu items, contributing to innovation and variety.
  • Managed cash handling procedures, ensuring accuracy in transactions and deposits.
  • Ordered supplies as needed to keep up with demand while staying within budget parameters.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Supervised team members' performance by providing feedback, coaching, and guidance.

Restaurant Hostess and Server

Mehfil Indian Cuisine & Bar
Silverdale, Washington
02.2020 - 11.2021
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Assisted with setting up banquet rooms for special events.
  • Answered telephone to provide dining information and take reservations.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Helped service staff handle demand by distributing food and beverages.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Accepted payments from guests for dine-in and take-out foods.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Took reservations from patrons by phone or online.
  • Received and recorded patrons' dining reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Spoke with patrons to drive satisfaction with food and service.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Provided menus and answered questions about menu items and specials.
  • Built positive relationships with other front-of-house and kitchen staff.

Sales Associate

Sprint - Archtelecom
Silverdale, Washington
05.2017 - 05.2019
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers and provided exceptional customer service.
  • Prepared merchandise for purchase or rental.
  • Computed purchases and received and processed cash or credit payment.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Attended weekly team meetings to review performance goals and objectives.
  • Recommended, selected and located merchandise based on customer desires.
  • Organized stockroom shelves according to size, color or style.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Collected payments and provided accurate change.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Upsold additional items based on customer interests and needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Processed credit card transactions quickly and securely.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted product demonstrations to highlight features and benefits.
  • Handled returns and exchanges according to company policies.
  • Tracked sales performance metrics to identify trends in market place.
  • Used technology resources to assist customers in locating and selecting items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Handled customer complaints in a professional manner.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted customers with product selection, sizing and styling.
  • Assessed customer needs to provide assistance and information on product features.

Education

Associate of Arts -

Olympic College
Bremerton, WA
06-2014

High School Diploma -

Central Kitsap High-school
Silverdale, WA
06-2014

Skills

  • Vehicle inspection
  • Package tracking
  • Route navigation
  • Delivery documentation
  • Customer service
  • Time management
  • Team collaboration
  • Inventory management
  • Communication skills
  • Adaptability
  • Load securing
  • Deadline oriented
  • Route planning
  • GPS navigation
  • Safe driving
  • Punctuality
  • Efficient routing
  • Package handling
  • Payment collection
  • Delivery scheduling
  • Local routes
  • Work order management
  • Team building
  • Food delivery
  • Inventory control
  • Signature verification
  • Clean MVR
  • Service calls
  • Commercial driving experience
  • Employee training
  • Staff supervision
  • Conflict resolution
  • Process optimization
  • Customer relations
  • Assignment delegation
  • Sales strategies
  • Relationship building and management
  • Cost control
  • Attention to detail
  • New hire training
  • Hiring and training
  • Customer service and engagement
  • Shift scheduling
  • Work Planning and Prioritization
  • Pricing and markdowns
  • Staff management
  • Customer service management
  • Stock rotations
  • Store opening and closing
  • Stock management
  • Verbal and written communication
  • Vendor management
  • Retail operations
  • Store operations
  • Upselling and cross selling
  • Inventory counting
  • Display setup
  • Sales techniques
  • Food safety
  • Hostess support
  • Table setting knowledge
  • Cash handling
  • Task prioritization
  • Relationship management
  • Exceptional customer service
  • Guest engagement
  • Specials promotion
  • Server training
  • Food safety oversight
  • Table setting
  • Safe food handling
  • Cleanliness standards
  • Supplier relationship management
  • Supplier evaluation
  • Order tracking
  • Vendor engagement
  • Product sourcing
  • Purchase order processing
  • Scheduling
  • New vendor setup
  • Supplier negotiation

Languages

English
Native/ Bilingual
Hungarian
Limited

References

References available upon request.

Workplace goals

  • My long term goals are simple and attainable. I would like to find a career, one that will appreciate my integrity. My avid goal to help people find solutions to their problems. To find a workplace that can depend on me, my skills and appreciate my genuine selflessness, to put the team and business first and always go above and beyond, no matter how critical or menial the task.

Timeline

Package Delivery Driver

Amazon- JAWS Dispatcher
10.2022 - 07.2024

Restaurant Hostess and Server

Mehfil Indian Cuisine & Bar
02.2020 - 11.2021

Barista Shift Manager

Juice drive thru and java
09.2019 - 10.2022

Sales Associate

Sprint - Archtelecom
05.2017 - 05.2019

Associate of Arts -

Olympic College

High School Diploma -

Central Kitsap High-school
Judith Tako