Jermaine Elliott
Results-driven leader with a strong focus on adaptive problem solving and attention to detail. Experienced in overseeing shop workflows and managing vendor relationships to maximize profitability.
Work History
Master Technician
9 Years 11 Months• Install Digital Dashes
• Perform detailed vehicle inspections thoroughly to ensure proper repair order efficiency.
• Direct daily operations across the department to ensure workload efficiency and safety compliance.
• Manage vendor relationships and optimize supply chain or inventory procedures.
• Control labor and material costs to maximize net profit gains.
• Recruit, hire, train, and mentor staff
• Foster a collaborative culture and handle high-level conflict resolution
Automotive Technician
6 Months- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services to ensure optimal vehicle performance and safety standards.
- Collaborated with team members to streamline workflow processes, enhancing service efficiency.
- Maintained accurate records of repairs and services performed for customer transparency.
- Assisted in training junior technicians on best practices and technical skills for automotive repair.
General Manager
9 Years 6 Months• Design snd execute long-term strategic plans and growth objectives.
• Hire, onboard, and train service technicians.
• Handle payroll and compensation plans.
• Resolve elevated or difficult customer complaints.
• Coordinate directly with insurance adjusters.
• Oversee shop workflow