Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jermaine Hendricks

Johnstown

Summary

Proven ability to enhance customer satisfaction and streamline operations, demonstrated during roles at Walmart and DHL. Excelled in stock rotation and maintaining safety, achieving a significant improvement in store readiness and delivery efficiency. Known for a positive attitude and effective use of handheld scanners, consistently meeting tight deadlines without compromising quality.

Overview

27
27
years of professional experience

Work History

Overnight Stocker

Walmart
05.2014 - 10.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Delivery Driver

DHL
03.1998 - 12.2013
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

GED -

Apex Technical School
Long Island City, NY
03-1995

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Maintaining safety
  • Handheld scanner use

Timeline

Overnight Stocker

Walmart
05.2014 - 10.2024

Delivery Driver

DHL
03.1998 - 12.2013

GED -

Apex Technical School

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Jermaine Hendricks