Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jermaine Mathis

Dallas,TX

Summary

Dynamic delivery professional with a valid Class A CDL license and a positive attitude, recognized for achieving high customer ratings at Uber and Amazon. Proven track record in goods transport and package scanning, ensuring timely and safe deliveries while maintaining exceptional customer satisfaction. Experienced in managing multiple tasks in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
10.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Have delivered over 8,900 packages.

Rideshare Driver

Uber
01.2021 - 06.2024
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Completed over 3,500 ride share trips.

Property Manager

Airbnb
03.2018 - 03.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Managed on average 5 guest each month.

Return Agent

Enterprise Rent-A-Car
07.2014 - 02.2018
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Managed payments and billing for rental cars.
  • Handled maintenance and repair requests to keep vehicles in good condition and maintain renter satisfaction.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Managed multiple tasks in high-volume environment.
  • Earned Elite Honors for placing top 3 in fuel sales in the DFW area 9 times.

Education

High School Diploma -

Duncanville High School
Duncanville, TX
06-2010

Skills

  • Package scanning
  • Goods transport
  • Current CDL license
  • Positive attitude
  • Commercial driving
  • Delivery logging
  • Valid class A commercial Driver's license

Certification

  • Class A Commercial Driver's License

Timeline

Delivery Driver

Amazon
10.2023 - Current

Rideshare Driver

Uber
01.2021 - 06.2024

Property Manager

Airbnb
03.2018 - 03.2024

Return Agent

Enterprise Rent-A-Car
07.2014 - 02.2018

High School Diploma -

Duncanville High School

Similar Profiles

CREATE PROFILE