Jermaine Meariday
Baton Rouge,LA
Summary
Versatile and dynamic, with a proven track record at Riddick Appliance Repair, I excel in diagnosing problems and refrigeration system troubleshooting. Skilled in installation procedures and multimeter usage, I've mentored junior technicians, significantly enhancing their efficiency. My adept relationship-building strategies have notably increased repeat business, showcasing my technical expertise and exceptional interpersonal skills.
Overview
11
11
years of professional experience
Work History
Appliance Repair Technician
Riddick Appliance Repair
Baton Rouge, LA
11.2022 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Deckhand
Genesis Marine
Houston, TX
10.2018 - 10.2020
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
Sales Floor Supervisor
Lowes Home Improvment
Baton Rouge, LA
10.2020 - Current
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Demonstrated product and answered questions for prospective customers.
- Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
- Provided regular feedback to employees, fostering a culture of continuous improvement and professional growth.
- Ensured compliance with company policies and procedures among all team members while maintaining a positive work environment.
- Analyzed sales data for informed decision-making regarding product assortment adjustments and pricing strategies.
- Optimized store layout based on customer traffic patterns, enhancing shopping experience and driving higher conversion rates.
- Collaborated with store managers to develop sales objectives, leading to the achievement of revenue goals consistently.
- Set sales goals and tracked progress using Software.
- Streamlined inventory management for increased product availability and reduced stock discrepancies.
Heavy Equipment Operator
US Army National Guard
Baton Rouge, LA
01.2014 - 11.2017
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Education
Diploma -
Belaire High School
Baton Rouge, LA05.2013
Skills
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Refrigeration System Troubleshooting
Timeline
Appliance Repair Technician
Riddick Appliance Repair
11.2022 - Current
Sales Floor Supervisor
Lowes Home Improvment
10.2020 - Current
Deckhand
Genesis Marine
10.2018 - 10.2020
Heavy Equipment Operator
US Army National Guard
01.2014 - 11.2017
Diploma -
Belaire High School