Jermaine M. Pedro
Yonkers,USA
Summary
Electrical professional with solid foundation in electrical system installation and maintenance. Known for achieving high-quality results and ensuring safety in all projects. Promotes teamwork, adapts to changing requirements, and consistently delivers dependable solutions. Skilled in diagnostic testing, wiring, and compliance with industry standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Electrician
Candela Systems Corporation
Hawthorne, NY
07.2024 - Current
- Installed, maintained, and repaired electrical systems adhering to safety codes and regulations.
- Conducted thorough inspections to identify electrical issues and ensured compliance with industry standards.
- Collaborated with engineering teams to troubleshoot complex electrical problems efficiently.
- Led projects focused on upgrading electrical infrastructure to enhance operational efficiency.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
Electrician/Floorman/Project Manager
SUNBLUE ENERGY
Sleepy Hollow, NY
04.2019 - 03.2024
- Spearheaded diagnostic, troubleshooting, preventive, and corrective maintenance for residential and commercial photovoltaic (PV) systems, electric vehicle charging stations, and energy efficiency initiatives, enhancing system reliability and customer satisfaction.
- Led a dynamic photovoltaic installation team of three to six members, driving project completion ahead of schedule while maintaining exceptional quality standards, resulting in a 20% increase in team efficiency.
- Demonstrated technical proficiency in electrical installations, including precise measuring, cutting, bending, threading, assembling, and conduit installation, contributing to the seamless execution of complex projects.
- Fostered a culture of safety and excellence, implementing rigorous safety protocols that reduced workplace incidents by 30%.
- Provided expert technical guidance and craftsmanship, ensuring that each project was executed flawlessly and met all industry and regulatory standards, leading to a 95% customer satisfaction rate.
Field Service Technician/Programmer
LINEAR TECHNOLOGIES
New York, NY
03.2017 - 02.2019
- Expertly tested, troubleshot, and configured advanced electronic platforms, including access control, surveillance, intrusion, and monitoring systems, leading to a 40% improvement in system reliability and customer satisfaction.
- Meticulously installed cameras, cables, and conduits, ensuring optimal coverage and functionality of security and monitoring systems.
- Skillfully configured IP addresses and set up subnets, enhancing network performance and security for client systems.
- Conducted comprehensive site surveys, identifying cable paths, and providing critical information to project managers, which streamlined project planning and execution.
- Installed, terminated, tested, and labeled various low-voltage cables, achieving a 99% accuracy rate in system setups and functionality.
- Implemented various cable support hardware using different anchoring or attachment components, ensuring robust and secure installations.
- Assembled and installed equipment racks, cabinets, and panels, optimizing space and accessibility for system maintenance and upgrades.
- Installed grounding hardware and wiring in equipment rooms, maintaining high standards of safety and compliance with electrical codes.
Lead Field Service Technician/Installer
SOLAR CITY/TESLA MOTORS
Elmsford, NY
06.2012 - 01.2017
- Led preventive maintenance on inverters, ensuring warranty coverage and optimal solar PV and energy storage system performance.
- Managed corrective maintenance cases, efficiently responding to system malfunctions, and accurately updating online case logs, which enhanced system reliability and customer satisfaction.
- Adhered to Tesla and industry-standard safety requirements, contributing to a zero-incident work environment through vigilant and safe work practices.
- Collaborated with the Operations Engineering Systems Reliability team, providing essential data and following up on open case directions, which improved system uptime and reliability.
- Balanced multiple work requests and escalations, prioritizing tasks to ensure timely and effective resolution of urgent and complex issues.
- Delivered exceptional customer service, addressing concerns with system performance or functionality, leading to high customer satisfaction and loyalty.
- Assisted in servicing and maintaining Tesla’s solar products, adhering to strict building standards and codes and ensuring high-quality installations and maintenance activities.
- Participated in weekly team meetings and training sessions on new products, service practices, and workmanship guidelines, staying abreast of industry advancements.
- Managed and maintained company assets, including vehicles, tools, electronics, and software, ensuring their availability and optimal condition for field operations.
Installation Technician
DISH NETWORK
Thornwood, NY
03.2010 - 09.2012
- Skillfully installed, tested, and repaired satellite systems and related equipment, ensuring optimal reception of satellite communication signals, and adhered to technical specifications using hand tools and test instruments.
- Analyzed installation specifications, building permits, manufacturer’s instructions, and government ordinances to accurately determine antenna installation sites, significantly reducing operational costs by optimizing billing hours.
- Effectively communicated with customers about site location and construction requirements, ensuring clear understanding and satisfaction with the installation process.
- Constructed concrete bases for antenna installation, assembled prefabricated forms in holes, and used hand tools, plumb rules, and levels to meet exact specifications.
- Precisely oriented antennas to align with communication satellites, utilizing surveying instruments and satellite position charts to guarantee high-quality signal reception.
Education
Electricity Training
SOUTHERN WESTCHESTER BOCES
Valhalla, NY08-2012
Bachelor of Science - Computer Information Systems (CIS)
MERCY COLLEGE
Dobbs Ferry, NY06-2009
Skills
- Customer Service Relations
- Safety and Regulatory Compliance
- Technical Requirements Analysis
- Diagnosis, Troubleshooting, and Repair
- Research and Analytical Skills
- Leadership and Team Building
- Quality Control
- Network Administration and Support
- Advanced Problem-Solving
- Effective Communication
- Lighting systems
- Electrical troubleshooting
- Electrical installation
- Electrical repairs
- Wiring installation
- Circuit testing
- Electrical equipment maintenance
- Wiring diagrams
- Low-voltage systems
- National electrical code
- Valid New York driver's license
- Knowledge of national electric code (NFPA 70)
Certification
- OSHA 30
- NYC SST 8 HOUR FALL PREVENTION
- NYC SST-302 2-Hour Drugs and Alcohol Awareness
Timeline
Electrician
Candela Systems Corporation
07.2024 - Current
Electrician/Floorman/Project Manager
SUNBLUE ENERGY
04.2019 - 03.2024
Field Service Technician/Programmer
LINEAR TECHNOLOGIES
03.2017 - 02.2019
Lead Field Service Technician/Installer
SOLAR CITY/TESLA MOTORS
06.2012 - 01.2017
Installation Technician
DISH NETWORK
03.2010 - 09.2012
Bachelor of Science - Computer Information Systems (CIS)
MERCY COLLEGE
Electricity Training
SOUTHERN WESTCHESTER BOCES