- Participating in various activities, including basketball, football and coaching
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Watching Movies and TV Shows
- Video Gaming
- Participate in basketball as recreational activities to maintain physical fitness
Jermaine Hanfor
Case Manager
Clarksdale,MS
Summary
Results-driven professional with expertise in communication, problem-solving, and project management. Delivers high-quality outcomes while adapting to changing environments. Committed to fostering positive relationships with clients and colleagues to drive success.
Overview
20
20
years of professional experience
Work History
Case Manager
Tallahatchie County Correctional Facility
01.2024 - 01.2025
- Conducted casework for correctional facilities
- Developed and analyzed program needs for inmate rehabilitation
- Evaluated progress of individual offenders to inform case management decisions
- Coordinated inmate training programs to enhance skill development
- Evaluate positive and negative aspects in each case situation
- Perform correctional casework
Site Manager
Millcreek of McGee
01.2023 - 01.2024
- Oversaw operations at facility
- Managed building, staff, and services to ensure smooth operations
- Ensured compliance with local, state, and federal regulations
- Created and organized employee work schedules to ensure adequate coverage.
- Coordinated resident services, including transportation, doctor visits, and shopping
History Instructor/Math Lab Instructor
W.A. Higgins Middle School
01.2019 - 01.2022
- Leads students in the study of past events in both the United States and around the world.
- Deliver lessons about historical figures and events to students who are in seventh through eighth grade.
- Help students comprehend and process the significance of difficult social and political issues.
- Coordinated instruction on math skills to 7th & 8th graders
- Assisted students by using programs to increase math skills performance by using programmed skills training and testing based on the student’s current performance level as measured by previous years State Testing
- Tracked student progress and identified areas for improvement using computing lab programs and testing to enhance understanding of mathematical concepts.
Program Coordinator
Boys and Girls Club of The MS Delta
01.2017 - 01.2018
- Coordinated enrollment strategies to increase participant engagement
- Promoted program within local community to increase awareness.
- Advertised program in rural areas to attract participants.
- Planned and executed daily enrichment programs to enhance participant learning experiences
- Market Program around Rural Surrounding areas
- Responsible for file updates on all program participants (report cards, participation parental signatures, Progress reports, attendance to program, etc.
Assistant Store Manager
Burger King
01.2016 - 01.2017
- Oversaw daily store operations, ensuring smooth functioning and customer satisfaction
- Maintained and counted the store safe ($1500).
- Conducted staffing interviews, training, evaluations, and development.
- Conducted weekly and shift inventory counts, managed cash drawers, processed cash/credit transactions, and verified large bills.
- Oversaw daily store operations to ensure smooth functioning and customer satisfaction.
Evening Case Manager
Life Strategies of Arkansas
01.2014 - 01.2015
- Assessed treatment needs to enhance clients' care and outcomes
- Accomplishes clients' care by assessing treatment needs
- Facilitated interdisciplinary approaches and monitored staff performance to ensure effective client support
- Reviewed case notes and logged events and progress to maintain accurate client records
Lead Forklift Operator
Pro-Logistics Staffing
01.2013 - 01.2014
- Led operations for team of forklift operators, ensuring safety of drivers and material handlers.
- Took on role of Lead Equipment Operator for one month to enhance operational efficiency and team coordination.
- Increased outgoing distribution efficiency by 4%.
Fork Lift Operator/Picker
Versant Supply Chain
01.2012 - 01.2013
- Maneuvered forklift in warehouse to transport materials safely.
- Picked items based on order forms, ensuring accurate fulfillment of customer requests.
- Operated forklifts and pallet jacks to move inventory safely through warehouse zones.
- Inspected equipment daily to confirm safe operation and report maintenance issues promptly.
- Loaded and unloaded trailers while maintaining accurate product placement and damage prevention.
DSP/House Manager
SRVS
01.2011 - 01.2012
- Ensured safety of clients from harm to self and others
- Prepared meals and administered medications to support clients' health and well-being.
- Maintained cleanliness of home and transported clients to appointments and outings to ensure their comfort and access to services.
- Organized and updated files documenting resident behaviors and daily activities. on resident’s behaviors, daily activities, critical incidents, etc...
Residential Counselor/Courtyard Supervisor
Youth Villages
01.2006 - 01.2009
- Oversaw Courtyard 2 staff, residents, activities, and functions to ensure smooth operations and adherence to facility standards.
- Facilitated daily shift meetings among courtyard staff.
- Engaged in weekly discussions to enhance team communication weekly Shift Supervisor's meetings
- Trained and documented staff production on all functions, regulations, policies, and operations of the facility
- Recorded nightly shift activities and staff performance nightly shift reports on computer and maintained staff progress reports.
- Ensured the safety of the staff and residents of the courtyard while maintaining regulations.
- Evaluated and reported staff progress and ensured all courtyard 2 staff in compliance with certifications for job duties
Records Clerk/Residential Counselor
Memphis Job Corps Center
01.2005 - 01.2006
- Administered admissions process for enrolling incoming students, ensuring a smooth transition into the program
- Maintained and created records/files for current and former students, ensuring compliance with program regulations
- State/federal regulations and certifications
Education
B.S. - Criminal Justice
Mississippi Valley State University
Itta Bena, MS01-2001
A.A. - Criminal Justice
Coahoma Community College
Clarksdale, MS01-1996
Skills
Case Management
Crisis intervention
Case documentation
Record Management
Staff supervision
Staff training
Coaching
Problem-solving
Time management
Active listening
Accomplishments
- Increased Enrollment by 22% during 1st Year recruitment
- Decreased Courtyard behavioral Problems by 25%
- Recognized for Creating Event for Level 4 Housing Facility Residents
- Lead Store to #1 in District for Speed of Service and Customer Service Award
- Assistant Coached 2001-2002 and 2002-2003 Coahoma Community College Men’s Basketball Team to Regionals
- Assistant Coach 2015-2016 Coahoma Agricultural High to State Championship Game
- Assistant Coach 2017-2018 Coahoma A.H.S to Semi-Final Conference Championship Game
- Staff of the Month Award x3 (Youth Villages)
- Company Quarterly Staff Award (Youth Villages)
- Staff of the Year Award (MJC)
- Courtyard Supervisor (Youth Villages)
- House Manager (SRVS)
- Speed of Service
- #1-District (Burger King)
Interests
Timeline
Case Manager
Tallahatchie County Correctional Facility
01.2024 - 01.2025
Site Manager
Millcreek of McGee
01.2023 - 01.2024
History Instructor/Math Lab Instructor
W.A. Higgins Middle School
01.2019 - 01.2022
Program Coordinator
Boys and Girls Club of The MS Delta
01.2017 - 01.2018
Assistant Store Manager
Burger King
01.2016 - 01.2017
Evening Case Manager
Life Strategies of Arkansas
01.2014 - 01.2015
Lead Forklift Operator
Pro-Logistics Staffing
01.2013 - 01.2014
Fork Lift Operator/Picker
Versant Supply Chain
01.2012 - 01.2013
DSP/House Manager
SRVS
01.2011 - 01.2012
Residential Counselor/Courtyard Supervisor
Youth Villages
01.2006 - 01.2009
Records Clerk/Residential Counselor
Memphis Job Corps Center
01.2005 - 01.2006
A.A. - Criminal Justice
Coahoma Community College
B.S. - Criminal Justice
Mississippi Valley State University
Relevant Experience
- Supervisor for Juvenile Behavioral Residents (2 Years)
- House Manager (6 Months)
- High Volume Office Work (4 years)
- Clerical Experience (8 years)
- Mental Health Experience (6 years)
- Coaching (7 years)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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