Jermaine Underwood
Fort Wayne,IN
Summary
Detail-oriented Retail Operations professional with expertise in cash handling and customer service. Supported daily store functions by ensuring compliance with cash handling procedures and effectively addressing customer inquiries. Managed inventory control through organized merchandising and timely stock replenishment, maintaining a well-structured sales floor. Operated forklift equipment safely, enhancing distribution efficiency.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Family Dollar
Fort Wayne, Indiana
09.2022 - 04.2023
- Assisted Family Dollar store manager with daily retail operations and team support.
- Opened and closed register areas following Family Dollar cash handling procedures.
- Supported customer service by resolving questions and handling store concerns.
- Replenished shelves and organized merchandise according to Family Dollar planograms.
- Processed freight and backroom stock to maintain sales floor readiness.
Forklift Operator
Midwest Supply & Distributing
Fort Wayne, Indiana
06.2022 - 08.2022
- Loaded and unloaded freight using forklift equipment for Midwest supply operations.
- Moved pallets between receiving, storage, and shipping areas.
- Conducted pre-shift inspection of forklift to ensure safety compliance. before shifts and reported safety concerns.
- Assisted order picking and material staging for daily distribution flow.
Education
General Equivalent Degree
Marion , ILSkills
- Cash management
- Inventory management
- Merchandising compliance
- Forklift driving
Timeline
Assistant Manager
Family Dollar
09.2022 - 04.2023
Forklift Operator
Midwest Supply & Distributing
06.2022 - 08.2022
General Equivalent Degree