Dilcia X. Zambrano Elvir
Taco Bell
Miami
2
Languages
20
years of professional experience
Customer-focused professional experienced in food service and retail industries. Led teams and managed operations to deliver exceptional service and drive results through effective communication and strategic planning. Committed to fostering a positive work environment and enhancing team collaboration.
Work History
Assistant Manager
9 Months- - Supported daily operations for leaders, ensuring smooth workflow
- - Facilitated team communication during meetings
- - Ensured cleanliness and health standards in workspaces
General Manager
17 Years 3 Months- - Oversaw daily restaurant operations, managed staff, ensured quality service to enhance customer satisfaction.
- - Handled scheduling, inventory management, and monitored financial performance to maintain budgetary goals.
- - Trained and mentored team members to align with company goals and uphold operational standards.
- - Maintain health, safety, and food quality compliance.
Cashier
1 Year 6 Months- - Delivered excellent customer service while processing transactions accurately and swiftly.
- - Supported stocking, organizing, and maintaining store cleanliness to enhance shopping environment.
- - Assisted customers with inquiries with product questions and ensured a positive experience.
Education
Commercial Expert - Public Accountant
Skills
Customer service
Inventory and Cost Control
Payroll management
Inventory control
Safety compliance
POS Systems and Cash Handling
Cash management
Bilingual (English and Spanish)
Cash management
Client relations
Staff management
Team leadership
Accomplishments
- Promoted through multiple positions based on strong performance.
- Recognized for outstanding leadership and customer satisfaction.
- Reduced staff turnover and improved operational efficiency.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Manager
Taco Bell
11.2025 - CurrentRead More
General Manager
Pizza Hut
08.2008 - 11.2025Read More
Cashier
El Presidente Supermarket
02.2007 - 08.2008Read More
Commercial Expert from Public Accountant
Read More