Jermaine Waller
The Colony,TX
Summary
Results-driven professional with a strong work ethic and effective communication skills, adept at quickly adapting to new challenges. Proven track record of supporting organizational goals through consistent and organized practices. Demonstrates the ability to thrive under pressure while enhancing the brand image. Eager to leverage skills in a dynamic team environment.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
DHS Realty
Plano, Texas
01.2020 - 12.2025
- Entered, updated, and maintained property listings in MLS systems with precision.
- Manage digital records, contracts, agreements, and client information.
- Organize and track leads, follow-ups, and transaction timelines using CRM systems.
- Review documents for accuracy prior to submission to title companies, lenders, and brokers.
- Maintain organized digital filing systems for seamless remote work and compliance.
- Use cloud-based tools (Google Workspace, Microsoft Office, DocuSign, Dotloop) for transactions.
- Handle sensitive client information securely in compliance with privacy standards
Lead Retail Sales Consultant
AT&T
Dallas, TX
01.2017 - 01.2020
- Led team in delivering exceptional customer service experiences.
- Trained new staff on sales techniques and product knowledge.
- Managed inventory levels to ensure product availability and organization.
- Utilized point-of-sale systems for processing transactions accurately.
- Performed daily opening and closing procedures such as counting cash drawers and reconciling receipts against cash register tapes.
Medical Data Entry & Claims Specialist
Robert Half
Suwanee, GA
01.2014 - 12.2017
- Entered patient data into electronic health records system accurately.
- Generated reports based on criteria such as patient name, date of birth, diagnosis code.
- Analyzed claim documentation to determine eligibility and coverage.
- Coordinated with healthcare providers to verify medical records.
- Reviewed insurance claims for accuracy and completeness.
- Communicated with clients to gather necessary claim information.
Education
Bachelor of Arts - Biology
University of North Texas
Denton, TX12-2020
Skills
- Claims processing
- Data entry accuracy
- Property management
- Compliance management
- Transaction coordination
- Problem solving
- Effective communication
- Medical terminology
- Claims processing software
- Document accuracy review
- Electronic filing systems
- Contract handling
- Customer relationship management
- Data analysis
- Data visualization
- Excel advanced functions
- Time management
- Attention to detail
- Verbal and written communication
- Data validation
Timeline
Real Estate Agent
DHS Realty
01.2020 - 12.2025
Lead Retail Sales Consultant
AT&T
01.2017 - 01.2020
Medical Data Entry & Claims Specialist
Robert Half
01.2014 - 12.2017
Bachelor of Arts - Biology
University of North Texas