Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Real Estate Agent
Samson Properties
National Harbor, MD
06.2024 - Current
Assisted in document preparation for representation contracts, purchase agreements, closing statements, deeds, and leases.
Managed marketing strategies for properties such as advertising campaigns and open houses.
Generated leads through networking activities including cold calls and referrals from previous clients.
Provided guidance to clients throughout the entire buying or selling process.
Prepared comparative market analysis to estimate properties' value.
Ensured compliance with state laws for real estate transactions.
Attended industry events such as conventions and seminars.
Organized and executed successful open house events for property viewing.
Developed and fostered positive relationships with various stakeholders including owner banks, non-owner banks, attorneys, mortgage lenders, and builders.
Public Adjuster
Metro Public Adjuster's
Bensalem, PA
12.2022 - Current
Investigated insurance policy provisions and coverage limits to determine the scope of claimable damages.
Conducted on-site inspections of damaged property and documented findings in detailed reports.
Gathered evidence such as photographs, witness statements, and repair estimates to support claims.
Negotiated with insurance companies to secure maximum compensation for clients.
Advised clients on strategies that could help them maximize their recovery from losses.
Reviewed settlement offers made by insurers to ensure they met the terms of coverage.
Communicated regularly with clients to keep them informed about progress on their claims.
Manager
Tahoma Home Solutions
Ft. Washington, MD
09.2020 - Current
Conducted market analysis to pinpoint viable investment prospects.
Researched and evaluated properties for acquisition by conducting on-site inspections.
Performed due diligence evaluations for potential investments by examining relevant legal documents like leases.
Tracked rent payments, operating expenses, and debt service coverage ratios for existing investments.
Assisted in loan application preparation for new acquisitions and refinancing of existing investments.
Coordinated title searches, deed recordings and loan funding processes for efficient closing activities.
Sourced financing options from various financial institutions including banks, private equity firms, and hedge funds.
Established and executed a comprehensive tracking system for monitoring the entire transaction process from initial due diligence to closure.
IT Specialist
Internal Revenue Service, IRS
Lanham, MD
02.2000 - 08.2019
Created training documentation and implemented procedures to train hardware and software users
Established requirements for new systems or modifications by consulting with staff, users, and management.
Referred major hardware or software problems and defective products to vendors or technicians for service.
Performed thorough analysis of data to drive strategic decision-making in operational planning.
Examined various software and hardware options to suggest enhancements or upgrades.
Performed quantitative analysis to measure the magnitude of potential risks.
Identified discrepancies in data that could lead to potential risk exposures.
Developed and executed protocols to effectively monitor and mitigate operational risks.
Examined existing internal protocols to ensure effective risk identification, measurement, monitoring, and reporting.
Successfully implemented Identity Management solutions to enhance security measures, streamline workflow, and improve overall efficiency for multiple large enterprise clients.
Analyzed customer requirements and designed custom Identity Management solutions to meet their needs.
Deployed, configured, and maintained multiple identity management systems including Active Directory and LDAP directory services.
Created technical documents such as installation guides, user manuals, test plans, change control procedures, and operational runbooks.
Integrated existing systems with new technologies such as OpenLDAP or Microsoft ADFS for SSO authentication purposes.
Worked closely with other teams such as Networking, Database Administration, Security Administration. to coordinate successful implementations of Identity Management projects.
Developed training materials for end users on how to use the identity management systems securely.
Participated in disaster recovery exercises involving restoration of critical elements within the identity management environment.
Utilized data from various sources to develop reports on usage trends in identity management.
Developed and integrated role-based access protocols into various systems by utilizing frameworks like XACML and OAuth2.
Education
Master of Science - Software Engineering
Central Michigan University
Mount Pleasant, MI
12-1998
Master of Science - Information Technology
Strayer University
Washington, DC
06-1995
Skills
Contract Negotiation
Maryland licensed real estate agent
Residential Real Estate
Claims Processing
CRM Software
Social Media Marketing
IT service management
Information Security
Project Implementation
Risk Assessment
Risk Management
Account Management
Access Control
Compliance Management
Timeline
Real Estate Agent
Samson Properties
06.2024 - Current
Public Adjuster
Metro Public Adjuster's
12.2022 - Current
Manager
Tahoma Home Solutions
09.2020 - Current
IT Specialist
Internal Revenue Service, IRS
02.2000 - 08.2019
Master of Science - Software Engineering
Central Michigan University
Master of Science - Information Technology
Strayer University
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