Jermaine Wilburn Jr.
Youngstown,OH
Summary
Dedicated Floor Technician at Carlson Building Maintenance with expertise in floor maintenance and chemical handling. Proven ability to enhance building appearance through effective cleaning techniques and strong teamwork. Recognized for delivering high-quality results while managing time efficiently, ensuring client satisfaction and a positive work environment.
Overview
9
9
years of professional experience
Work History
Floor Technician
Carlson Building Maintenance
Canfield, OH
06.2025 - Current
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used floor scrubbing equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Quietly waxed, buffed and vacuumed floors in Meijer.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
Car Detailer
DNA Detailing
Youngstown, OH
06.2023 - 04.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
Crew Team Member
McDonald’s
Youngstown, OH
05.2020 - 12.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Team Member
Steak N Shake
03.2017 - 08.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
Team Member
AVI Food Service
Youngstown, OH
05.2016 - 10.2016
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Education
Boardman High School
Boardman, OH06.2017
Skills
- Safety procedures
- Cleaning and sanitation
- Floor buffing
- Workplace safety
- Chemical handling
- Waxing techniques
- Team collaboration
- Carpet cleaning
- Pressure washing
- Equipment operation
- Sanitization methods
- Stain removal
- Floor maintenance
- Heavy lifting
- Basic mathematics
- Work orders
- Restroom servicing
- Multitasking
- Time management
- Routine maintenance
- Teamwork and collaboration
- Lawn mowing
- Furniture moving
- Operating heavy machinery
- Safety standards and protocols
- Power equipment operation
- Sweeping and mopping
- Hand and power tool operation
- Floor polishing and buffing
- OSHA compliance
Timeline
Floor Technician
Carlson Building Maintenance
06.2025 - Current
Car Detailer
DNA Detailing
06.2023 - 04.2024
Crew Team Member
McDonald’s
05.2020 - 12.2020
Team Member
Steak N Shake
03.2017 - 08.2017
Team Member
AVI Food Service
05.2016 - 10.2016
Boardman High School