Jermaine Wilson

Work History

Kinzie Realty

Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.

Vital Records Control Inc.

02.2023 - Current

Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Maintained safe driving records by strictly following traffic rules and regulations.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.

Town Park

03.2021 - 02.2022

Supervised valet team members for improved productivity and adherence to company policies.
Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
Managed inventory control, maintaining adequate supplies for efficient operations without excess waste or costs.
Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
Updated and maintained valet software, ensuring accurate tracking of vehicles and generating reports for management review.
Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.
Oversaw cash management at the end of each shift, ensuring accurate transactions and accounting practices were followed by all team members.
Conducted routine safety inspections to identify potential hazards or maintenance needs, reducing the risk of accidents or property damage while maintaining a safe environment for both staff and guests.
Conducted regular performance evaluations for continuous improvement of valet operations and staff development.
Established employee recognition programs, promoting teamwork and celebrating individual achievements within the department.

RAO Construction

05.2018 - 04.2021

Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Maintained safe driving records by strictly following traffic rules and regulations.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.

Walmart

06.2020 - 03.2021

Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on the website.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Worked productively with customers to meet order requirements and service expectations.
Consistently met deadlines and quality goals for accuracy and timeliness.