Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jermaine Wright

Dallas,TX

Summary

Experienced Operations Specialist offering excellent skills in performing audits and building positive customer relationships. Pursuing a similar position where a well-qualified individual with an understanding of monitoring the daily cash application workflow is highly sought.

Overview

9
9
years of professional experience

Work History

Bank Operations Specialist

Truist Bank
Charleston, WV
04.2022 - Current
  • Executed wire transfers, stop payments and account transfers.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Assisted customers with banking needs and inquiries.
  • Handled various accounting transactions.

Cash Applications Specialist

Apex Clearing
Dallas, TX
01.2021 - 03.2022
  • Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
  • Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
  • Used data entry skills to accurately document and input statements.
  • Filed reports and posted daily batches in system.

Healthcare Billing Specialist

Collabera
Dallas, TX
01.2020 - 01.2021
  • Verified insurance of patients to determine eligibility.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Audited and corrected billing and posting documents for accuracy.
  • Monitored outstanding invoices and performed collections duties.

Cash Applications Specialist

Synchrony
Atlanta, GA
07.2017 - 12.2019
  • Researched and rectified unapplied cash items.
  • Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
  • Worked in paperless environment to accomplish assignments electronically.
  • Audited and corrected billing and posting documents for accuracy.

Cash Application Specialist

KF Resources
Atlanta, GA
06.2015 - 07.2017
  • Created improved filing system to maintain secure client data.
  • Generated monthly billing and posting reports for management review.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Utilized various software programs to process customer payments. Oracle, CashPro, SAP and ACH

Education

Associates Business Management/ Accounting - Accounting And Business Management

Garnet Career Center
Charleston, WV
01.1996

Skills

  • Spreadsheet Tracking
  • Maintaining Confidentiality
  • Securities Safekeeping
  • Manage Cash Flow
  • Customer Transactions
  • Document Organization
  • Account Analysis Expertise
  • Travelers Checks
  • Account Inquiries
  • Cash Reconciliation

Timeline

Bank Operations Specialist

Truist Bank
04.2022 - Current

Cash Applications Specialist

Apex Clearing
01.2021 - 03.2022

Healthcare Billing Specialist

Collabera
01.2020 - 01.2021

Cash Applications Specialist

Synchrony
07.2017 - 12.2019

Cash Application Specialist

KF Resources
06.2015 - 07.2017

Associates Business Management/ Accounting - Accounting And Business Management

Garnet Career Center
Jermaine Wright