Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robquisha Alexander, RN

Jacksonville,FL

Summary

Registered Nurse with a passion for supporting healthcare needs through empathetic patient service, engagement, communication and education. Strong talent for cultivating and maintaining relationships, partnering with physicians, nursing staff, administrative teams and patients/families to ensure positive experiences and health outcomes.

Overview

8
8
years of professional experience

Work History

Registered Nurse

UF Health Jacksonville
Jacksonville, FL
07.2023 - Current
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.

Patient Care Associate

UF Health Jacksonville
Jacksonville, Florida
08.2022 - 05.2023
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Provided direct patient care and assistance to healthcare team members.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.

Customer Service Representative

UF Health Physicians
Jacksonville, Florida
05.2016 - 08.2022
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assists with scheduling and maintaining patient’s appointments while following company’s protocols
  • utilizing Epic to make patient appointments, print patient documents and communicate with physicians regarding patient concerns.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

Associate of Science - Nursing

Florida State College At Jacksonville
Jacksonville, FL
05.2022

High School Diploma -

William M. Raines High School
Jacksonville, FL
06.2009

Skills

  • Basic Life support certification and first aid
  • 480 clinical rotation hours and multiple hours dedicated to community service
  • Electronic Health Records (EHR)

Timeline

Registered Nurse

UF Health Jacksonville
07.2023 - Current

Patient Care Associate

UF Health Jacksonville
08.2022 - 05.2023

Customer Service Representative

UF Health Physicians
05.2016 - 08.2022

Associate of Science - Nursing

Florida State College At Jacksonville

High School Diploma -

William M. Raines High School
Robquisha Alexander, RN