JERMEKIA BING
Washington
Summary
Accomplished and results-driven Security Management Professional with over 10 years of progressive experience in corporate and facility security operations. Proven expertise in risk assessment, surveillance oversight, and crisis response coordination. Recognized for maintaining high standards of compliance, professionalism, and confidentiality. A collaborative leader who mentors teams, improves procedural efficiency, and fosters safety-driven workplace cultures. Also experienced as a Teacher Assistant, demonstrating strong interpersonal and developmental support skills in childcare environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Sparkles Childcare Center
08.2023 - Current
- Support classroom operations and ensure the safety and well-being of children in educational settings.
- Collaborate with lead educators to implement structured lesson plans that encourage cognitive and social growth.
- Apply strong observation and communication skills to manage group dynamics and ensure a positive learning atmosphere.
- Foster strong parent and staff relationships built on trust, responsibility, and care.
Guest Service Representative
Capitol Concierge
Washington DC
03.2021 - 09.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed guest check-ins and check-outs efficiently, ensuring seamless experiences.
- Trained new staff on operational procedures and customer interaction best practices.
- Implemented feedback mechanisms to enhance service delivery and guest satisfaction.
Senior Security Officer
GardaWorld Security Services
01.2015 - 07.2023
- Oversaw day-to-day security operations for multiple commercial and government facilities.
- Managed incident response, access control, and emergency coordination to ensure compliance with client safety protocols.
- Trained, supervised, and evaluated security personnel to promote accountability and performance excellence.
- Conducted internal audits, site inspections, and policy enforcement to mitigate risks and maintain operational integrity.
- Served as primary liaison with law enforcement and emergency agencies, ensuring efficient information flow and response.
Security Officer
Allied Universal Security Services
05.2010 - 12.2014
- Monitored and controlled site access for high-traffic corporate environments.
- Delivered exceptional client service while upholding strict confidentiality and security standards.
- Responded to incidents, documented occurrences, and coordinated with shift supervisors for resolution.
- Maintained comprehensive records and detailed reports to support compliance reviews.
Education
High School Diploma -
Eastern High School
Washington DC06.1999
Skills
- Strategic Security Operations
- Risk Assessment & Incident Response
- Team Leadership & Personnel Training
- Compliance & Policy Enforcement
- Access Control & Surveillance Oversight
- Emergency Planning & Crisis Management
- Professional Communication & Reporting
- Client Relations & Confidentiality
Certification
- State Security Guard License
- CPR & First Aid Certification
- Fire Safety & Emergency Response Training
- De-escalation & Conflict Resolution Certification
Timeline
Teacher Assistant
Sparkles Childcare Center
08.2023 - Current
Guest Service Representative
Capitol Concierge
03.2021 - 09.2023
Senior Security Officer
GardaWorld Security Services
01.2015 - 07.2023
Security Officer
Allied Universal Security Services
05.2010 - 12.2014
High School Diploma -
Eastern High School