Coordinate and facilitate events, workshops, and activities that focus on leadership development and personal growth.
Establish and maintain relationships with community partners, educational institutions, and organizations to enhance opportunities for male participants.
Track and report on program participation, outcomes, and feedback, ensuring continuous improvement and alignment with program goals.
Recruit and onboard male participants, promoting the M.A.L.E. Program and its benefits to potential members.
Attend training sessions on best practices in social work ethics, or trauma-informed care.
Organize workshops on topics such as money management skills, and job readiness training for clients.
Family Services Specialist
Smart Start of Forsyth County
11.2023 - 12.2024
Provided family services to assist families in obtaining resources and assistance with daily living.
Collaborated with community partners to develop resources for families in need of housing or financial assistance.
Assessed eligibility criteria for various programs offered by the agency and ensured compliance with applicable laws and regulations.
Provided crisis intervention services when needed including emergency shelter placement or referrals to appropriate agencies.
Created outreach materials to increase awareness of available services within the community.
Patient Services Representative
Atrium Health Wake Forest Baptist Hospital
04.2021 - 11.2023
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.