Summary
Overview
Work History
Education
Skills
Certification
Websites
Projects
Timeline
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JERMEY MORGAN

Las Vegas,USA

Summary

Detail-oriented Security Operations Analyst with proven expertise in safeguarding organizational assets through proactive threat detection, incident response, and identity management. Currently enhancing cybersecurity measures by managing user identities, access permissions, and privileged accounts with tools like Azure Active Directory and CyberArk. Dedicated to continuing growth as a security analyst, leveraging strong analytical skills and a commitment to evolving security protocols to mitigate potential risks and support a secure IT environment. As a Security Analyst in the hospitality casino industry, I played a critical role in maintaining the integrity and security of sensitive systems and data, while aligning with industry-specific compliance standards, including PCI DSS and GLBA.

Overview

9
9
years of professional experience
1
1
Certification

Work History

IT Security Analyst

Golden Entertainment
Las Vegas, USA
02.2023 - Current
  • Identified and mitigated phishing threats by analyzing email headers, content, and embedded links, reducing successful phishing attempts
  • Implemented and optimized mail flow rules in Microsoft Exchange, improving email security and communication efficiency
  • Deployed and fine-tuned SentinelOne EDR, strengthening endpoint security and reducing malware incidents
  • Analyzed and interpreted logs using SIEM LogRhythm, proactively identifying security threats, resolving issues, and optimizing system performance
  • Managed CyberArk for 2,000+ users, enforcing privileged access management policies that significantly decreased unauthorized access incidents
  • Maintained and troubleshot SonicWall VPN solutions, ensuring secure remote access and compliance with security policies, leading to improved network reliability
  • Monitored and responded to security threats using Microsoft Sentinel, leveraging advanced features to enhance threat detection and incident response
  • Conducted email threat hunting with M365 Defender, identifying and neutralizing multiple email-based threats, strengthening the organization’s security posture
  • Administered IBM MaaS360 for mobile device security, enforcing policies that improved compliance and productivity for remote employees
  • Implemented and managed Specops to streamline password management and authentication processes, reducing password-related support tickets and enhancing security compliance
  • Conducted regular vulnerability assessments using Qualys, identifying, prioritizing, and remediating security risks to strengthen the organization's overall security posture

Tech Support Analyst

Fanatics
Las Vegas, USA
05.2022 - 02.2023
  • Resolved Office 365 application issues, ensuring minimal downtime and improved user productivity
  • Efficiently triaged and managed IT support tickets through ServiceNow, reducing resolution times
  • Diagnosed and repaired software issues, optimizing system performance and user experience
  • Managed DHCP scope to ensure seamless network connectivity and IP address allocation
  • Deployed and maintained Citrix virtual desktops, enhancing remote work capabilities
  • Provisioned PCs, including hardware setup and configuration, streamlining employee onboarding
  • Administered user accounts and permissions through Active Directory, improving access control
  • Oversaw enterprise-level applications, ensuring high availability and security
  • Diagnosed and troubleshot MacOS, Linux, and Windows operating system issues, maintaining operational efficiency
  • Maintained and troubleshot file, terminal, and print servers, supporting over 400+ users with minimal service disruptions

Campus Technician

International Education Corporation
Las Vegas, USA
05.2021 - 05.2022
  • Maintained and optimized devices and machines, ensuring peak performance and longevity
  • Configured hardware and software to meet network performance requirements, improving system efficiency
  • Diagnosed and resolved issues with printers, copiers, and peripheral devices, minimizing downtime
  • Provided end-user support, guiding individuals through troubleshooting steps to quickly resolve technical issues
  • Patched software and deployed updates, strengthening security and protecting sensitive data
  • Managed and prioritized support requests, delivering high-quality assistance and improving response times

Seasonal IT Technician

Amazon
Las Vegas, USA
10.2020 - 04.2021
  • Configured new employee workstations, including all hardware, software, and peripheral devices
  • Documented repair processes and helped streamline procedures for future technical support actions
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions

Customer Returns Processor

Amazon
Las Vegas, USA
11.2015 - 10.2020
  • Tracking information for products that are difficult to solve for the regular processors

Education

Bachelor's - Computer Science

Southern New Hampshire University
Manchester, NH
12.2021

Skills

  • Wireshark
  • Nmap
  • TCP Dump
  • Microsoft Sentinel
  • LogRhythm SIEM
  • M365 Defender
  • CyberArk
  • SentinelOne
  • Threat Hunting and Detection
  • Security Automation and Orchestration
  • Security Incident Monitoring & Response
  • IT support
  • Log analysis
  • Endpoint security
  • Privileged access management
  • Vulnerability assessment
  • Network troubleshooting
  • User account administration
  • Incident response
  • Interpersonal skills
  • Red Team and Blue Team Collaboration
  • Packet analysis
  • MITRE ATT&CK Framework
  • Incident detection and response
  • Security investigations
  • Digital Forensics and Incident Response (DFIR)
  • Root Cause Analysis
  • PowerShell
  • Linux
  • Kali Linux
  • Windows
  • MacOS
  • Azure Active Directory
  • Entra ID
  • Active Directory
  • Multi-Factor Authentication
  • Role-Based Access Control
  • SonicWall VPN
  • Citrix Virtual Desktops
  • DHCP Scope Management
  • IBM MaaS360
  • PC Provisioning
  • File/Terminal/Print Server Management

Certification

  • CompTIA Security +, 11/22 - 11/28
  • Sentinelone Incident Responder, 11/25 - 11/26
  • Qualys Certified Specialist, 12/24 - 12/26
  • CompTIA CYSA+, 02/25 - 11/28
  • Security Analyst (SAL1) Certificate 04/25 - 04/28

Projects

  • Entra ID/Azure Lab, Successfully implemented Entra ID as the identity and access management (IAM) solution within the organization's IT infrastructure., Designed and deployed user provisioning and de-provisioning processes using Entra ID, ensuring efficient user lifecycle management., Customized user roles and permissions based on business requirements, leveraging Entra ID's role-based access control (RBAC) capabilities., Implemented single sign-on (SSO) functionality using Entra ID to streamline user authentication across multiple applications and services., Implemented multi-factor authentication (MFA) using Entra ID to enhance security and protect against unauthorized access.
  • Security Operations Center (SOC) Setup with Splunk, Configured and deployed Splunk on both Windows and Linux environments to centralize log collection and analysis., Ingested system logs, authentication logs (/var/log/auth.log), and Windows event logs for security monitoring.

Timeline

IT Security Analyst

Golden Entertainment
02.2023 - Current

Tech Support Analyst

Fanatics
05.2022 - 02.2023

Campus Technician

International Education Corporation
05.2021 - 05.2022

Seasonal IT Technician

Amazon
10.2020 - 04.2021

Customer Returns Processor

Amazon
11.2015 - 10.2020

Bachelor's - Computer Science

Southern New Hampshire University
JERMEY MORGAN