Jermiroquan Snell-Wadsworth
Irmo,SC
Summary
Im a Dynamic individual with a proven successful record across the board throughout my career, enhancing product quality and efficiency through continuous improvement and rigorous internal audits. Expert in quality systems and fostering team accountability, I've led initiatives that significantly improved operational performance and customer satisfaction. Skilled in data analytics and relationship building, my leadership has consistently exceeded targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Flex
01.2022 - Current
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Supported quality team members during corrective action updates.
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
Quality Assurance and Quality Control Manager
Michelin Tire
01.2021 - 10.2022
- Streamlined processes to reduce production errors and improve efficiency in the manufacturing environment.
- Established a culture of continuous improvement by fostering open communication and proactive problem-solving among team members.
- Supervised a team of QA/QC professionals, providing guidance and direction for individual growth and development opportunities within the organization.
- Maintained detailed records of all QA/QC activities, facilitating smooth audits and compliance checks.
- Implemented risk-based inspection plans that focused resources on critical aspects of the manufacturing process.
- Collaborated closely with cross-functional teams to identify areas of improvement and implement corrective actions.
- Monitor supplier performance, ensuring timely delivery and adherence to established quality specifications.
- Optimized resource allocation by analyzing data trends to identify areas requiring additional focus or support.
- Promoted safety awareness amongst staff by conducting regular safety meetings, reducing workplace incidents.
- Developed comprehensive training programs for QA/QC team, enhancing their skills and overall performance.
Sales Manager
AT&T
01.2019 - 12.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Quality Assurance Manager
JW Aluminum
01.2017 - 12.2019
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Conducted risk assessments to identify and mitigate potential quality issues.
Education
Agriculture Engineer - Engineering Technology
Clemson University
Clemson, SC05.2018
High School Diploma -
Lake Marion High School And Technology Center
Santee, SC06.2014
Skills
- Internal Audits
- Continuous Improvement
- Quality Assurance Management
- Audit Coordination
- Quality testing
- Document Control
- Attention to Detail
- Quality Systems
- Employee Training
- Policy Reinforcement
- Knowledge of quality systems
- Performance Metrics
- Data Analysis
- Audit reporting
- Project Management
- Operation Monitoring
- Relationship Building
- Risk Analysis and Mitigation
- Documentation Review
- Defect tracking
- Progress Reporting
- Trend Analysis
- Goals Setting
- Budget Preparation
Certification
- CQM - Certified Quality Manager
- NCLP10 - Novell Certified Linux Professional 10
- CISA - Certified Information Systems Auditor
Timeline
Quality Assurance Manager
Flex
01.2022 - Current
Quality Assurance and Quality Control Manager
Michelin Tire
01.2021 - 10.2022
Sales Manager
AT&T
01.2019 - 12.2021
Quality Assurance Manager
JW Aluminum
01.2017 - 12.2019
Agriculture Engineer - Engineering Technology
Clemson University
High School Diploma -
Lake Marion High School And Technology Center