Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Jermyah Trammell

Miamisburg,OH

Summary

Dynamic professional with extensive experience in customer relations and cash handling at Chase Bank. Proven ability to build trust and deliver exceptional service while managing high-volume transactions. Skilled in documentation and empathetic listening, ensuring client needs are met effectively. Committed to fostering positive relationships and enhancing customer loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Caregiver

Pam Health Rehabilitation
12.2024 - 05.2025
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Bank Teller

Chase Bank
02.2023 - 09.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Cashier Team Lead

Meijer
05.2022 - 03.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Increased customer loyalty and retention.
  • Operated cash register to record transactions accurately and efficiently.

Education

High School Diploma -

Wayne High School
Huber Heights
05-2021

Skills

  • Cash handling expertise
  • Teller support
  • Banking software proficiency
  • Excellent time management skills
  • Loans
  • Team collaboration skills
  • Customer relations
  • Written and verbal communication
  • Dependable and responsible
  • Multitasking and organization
  • Documentation
  • Empathetic listening
  • Clear communication

Certification

  • CNA - Certified Nurse Assistant
  • Bank Teller Training - 2023

Interests

  • Reading
  • Documenting and sharing travel experiences
  • Mindfulness Practices
  • Fundraising Events
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Caregiver

Pam Health Rehabilitation
12.2024 - 05.2025

Bank Teller

Chase Bank
02.2023 - 09.2023

Cashier Team Lead

Meijer
05.2022 - 03.2023

High School Diploma -

Wayne High School

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