Jermylia Colllins
Dallas,United States
Summary
Medical Assistant with extensive expertise in hospital, long-term care, and clinical settings. Proficient in Microsoft Office, Medical Terminology, Insurance Verification, and EMR Systems. Passionate about utilizing and enhancing skills in a professional environment to excel in future endeavors.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Expedian Urgent Care
Midlothian, TX
06.2024 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Receptionist
Little Spurs Pediatric Urgent Care
GARLAND, TEXAS
09.2021 - 05.2024
- Managed patient appointments and records, ensuring accurate scheduling and data entry
- Improved patient check-in process, reducing wait times and increasing satisfaction
- Handled multi-line phone system, directing calls efficiently and providing information
- Coordinated with medical staff to streamline office operations and enhance patient care
- Processed insurance claims and payments, ensuring timely and accurate billing
- Assisted patients with inquiries and scheduling, ensuring a smooth and comforting experience during urgent care visits
- Worked closely with medical staff to coordinate patient care, improving communication and patient satisfaction
- Maintained accurate patient records and handled sensitive information with utmost confidentiality
- Demonstrated a strong work ethic and eagerness to learn, contributing positively to the team's dynamic and patient care quality
- Greeted patients, managed appointments, and handled insurance queries, ensuring smooth clinic operations
- Provided compassionate assistance to ill children and anxious parents
- Checked in new patients' body temperatures for possible fevers or Covid symptoms
- Analyzed patient visit patterns to optimize staff scheduling, ensuring adequate coverage during peak hours.
Patient Support Specialist
Urgent Care 2 Go
05.2015 - 02.2019
Medical Receptionist
Delta Health Center
MOOREHEAD, MS
07.2011 - 05.2015
Education
Medical Assistant Diploma -
PhlebotoME Medical Training
05.2024
Bachelor of Science in Computer Science -
University of California, Berkeley
Berkeley, CA05.2018
High School Diploma -
St. Joseph Catholic High School
05.2011
Skills
- Java Script (Expert)
- Python (Expert)
- Microsoft Apps (Expert)
- Vital Signs (Expert)
- Phlebotomy (Expert)
- Customer Service (Expert)
- Patient Care (Expert)
- Time Management (Expert)
Personal Information
Title: Medical Assistant
Certification
Registered Medical Assistant
Timeline
Medical Assistant
Expedian Urgent Care
06.2024 - 08.2024
Medical Receptionist
Little Spurs Pediatric Urgent Care
09.2021 - 05.2024
Patient Support Specialist
Urgent Care 2 Go
05.2015 - 02.2019
Medical Receptionist
Delta Health Center
07.2011 - 05.2015
Medical Assistant Diploma -
PhlebotoME Medical Training
Bachelor of Science in Computer Science -
University of California, Berkeley
High School Diploma -
St. Joseph Catholic High School