Jernelle Cannon
Brandywine,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Independent Business Contractor
Instacart
Brandywine, MD
08.2018 - Current
- Managed and executed end-to-end procurement and delivery contracts for over 500 residential and commercial clients.
- Evaluated store inventory in real-time, sourcing high-quality products and navigating complex retail layouts under strict time constraints.
- Maintained a 5-star service rating by providing transparent, text-based updates regarding order modifications and item substitutions.
- Utilized GPS mapping and route-planning software to minimize transit times, ensure punctual arrivals, and reduce fuel expenditures.
- Handled all backend operational tasks, including financial budgeting, tax reporting, vehicle maintenance scheduling, and compliance with platform service level agreements.
- Utilized mobile apps to track orders and update delivery statuses.
- Streamlined workflows to enhance productivity in high-demand periods.
- Assisted in resolving customer inquiries related to deliveries and products.
- Kept clients informed about progress status updates throughout the entire process.
- Resolved any problems encountered during the course of productivity.
- Identified potential issues or risks that could impact the successful completion of projects.
- Monitored progress against established timelines for each delivery to ensure deadlines are met.
- Logged inventory to track supply counts, individuals orders, and gather important products.
- Analyzed key performance indicators to identify effective strategies.
Education
Some College (No Degree) -
Gwynn Park High School
Brandywine, MDSome College (No Degree) -
Prince George’s Community College
Largo, MDSkills
- Procurement strategy
- Real-time communication
- Problem solving
- Conflict resolution
- Customer relationship management
- Effective communication
- Time management
- Attention to detail
- Problem-solving
- Client relations
- Multitasking and organization
- Decision-making
- Team collaboration
- Compliance management
Timeline
Independent Business Contractor
Instacart
08.2018 - Current
Some College (No Degree) -
Gwynn Park High School
Some College (No Degree) -
Prince George’s Community College