Jernequa Blake
Oxford,MS
Summary
Dynamic professional with a strong background in the U.S. Army, adept at operating advanced military equipment and executing tactical maneuvers. Recognized for exceptional teamwork and problem-solving skills, I thrive in high-pressure environments, ensuring mission success and customer satisfaction through effective communication and meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Military
U.S Army
10.2020 - 03.2026
- Operated and maintained advanced military equipment to ensure optimal performance and readiness.
- Executed tactical maneuvers in diverse environments, enhancing team effectiveness and mission success.
- Conducted risk assessments to identify hazards and implement safety protocols during operations.
- Collaborated with cross-functional teams to develop strategies for logistics and resource management.
- Led training exercises that simulated real-world scenarios, enhancing unit preparedness and response capabilities.
- Developed operational plans that streamlined workflows, ensuring timely completion of objectives under pressure.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.
- Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
- Provided high-quality customer service, addressing client concerns promptly and professionally.
Dispatcher
Police Department
03.2020 - 10.2020
- Collaborated with law enforcement agencies to streamline communication channels for enhanced coordination.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Sandwich Artist
SUBWAY®Restaurants
02.2018 - 03.2020
- Maintained cleanliness and organization of workstations, following health regulations and company guidelines.
- Prepared sandwiches according to customer specifications, ensuring high-quality presentation and adherence to safety standards.
- Operated cash register efficiently, processing transactions and managing cash drawer accurately.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Trained new employees on sandwich preparation techniques, customer service protocols, and safety practices.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Associate Degree in Prenursing - Nursing
Pierce College
Puyallup, WA05.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Organization and time management
Accomplishments
Honor Graduate
Army Medal of Achievement
Universal HVAC Certification
Timeline
Military
U.S Army
10.2020 - 03.2026
Dispatcher
Police Department
03.2020 - 10.2020
Sandwich Artist
SUBWAY®Restaurants
02.2018 - 03.2020
Associate Degree in Prenursing - Nursing
Pierce College