Karen Chavez-Gatica
Houston
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Military
United States Marine Corps
Jacksonville, North Carolina
12.2023 - 12.2025
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed and maintained confidential personnel records in compliance with organizational policies and federal regulations.
- Processed employee actions including onboarding, promotions, transfers, and separations.
- Provided front-line customer service, resolving pay, leave, and personnel issues efficiently.
- Maintained filing systems (digital and physical) to ensure accuracy, accessability, and record integrity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Front of House Employee
Little Caesars Pizza
Douglasville, Georgia
09.2022 - 11.2023
- Managed reservations and coordinated seating arrangements for guests.
- Assisted with menu explanations and answered customer inquiries effectively.
- Handled customer complaints professionally and resolved issues promptly.
- Greeted customers and provided friendly customer service.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Cross-trained in other areas such as making pizzas and working the oven to get the food out in a timely manner.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
Back of House Team Member
Tropical Smoothie Cafe
Atlanta, GA
03.2021 - 08.2022
- Prepared fruits and vegetables for smoothie and food preparation.
- Operated blenders and kitchen equipment efficiently and safely.
- Maintained cleanliness and organization of the kitchen area.
- Communicated effectively with front-of-house staff regarding customer orders.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Performed additional duties as requested by management team members.
Education
High School Diploma -
North Atlanta High School
Atlanta, GA12.2022
Skills
- Customer service
- Food safety
- Team collaboration
- Technical troubleshooting
- Time management
- Task prioritization
- Effective communication
- Innovative problem solving
- Workflow organization
- Cross-functional teamwork
- Flexible and adaptable
- Recordkeeping
- Microsoft office
- First Aid/CPR
- Networking
- Teamwork and collaboration
- Dependable and responsible
- Clerical support
- Friendly, positive attitude
- Attention to detail
- Administrative Operations`
- Document Preparation
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Military
United States Marine Corps
12.2023 - 12.2025
Front of House Employee
Little Caesars Pizza
09.2022 - 11.2023
Back of House Team Member
Tropical Smoothie Cafe
03.2021 - 08.2022
High School Diploma -
North Atlanta High School