Jerold Stolte
Costa Mesa,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate.Offering excellent communication and good judgment. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
23
23
years of professional experience
Work History
Account Manager Supervisor
Collective Supply/Cannabis Callow Distribution
Costa Mesa, CA
01.2015 - 03.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Educated clients on new products and updated account information to maintain high standards of client service.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.
- Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
- Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
- Positioned irrigation systems to deliver optimal amounts of water for crop growth without waste.
- Maintained optimal health of each plant by monitoring water pH, using organic methods and applying relevant chemicals based on specifications for specific plants or customers.
Maintenance Technician/Assistant Manager of Operations
Rolling Homes Mobile Park
Costa Mesa, CA
01.2011 - 03.2015
- Promoted and conducted good housekeeping to maintain clean and organized work area.
- Maintained offices and associated real estate and improved existing facilities at competitive costs.
- Leveraged technical expertise to maintain peak performance of mechanical, electrical, plumbing and HVAC.
- Demonstrated knowledge of and adhered to building, county and state standards and regulations.
- Performed tests on fire alarm and emergency generator systems and maintained records of tests results.
- Supervised training of maintenance personnel on procedures, material and equipment use and OSHA safety regulations.
- Followed company safety standards and procedures and reported potentially hazardous problems or conditions.
Headlight and Alloy Wheel Repair Technician/Owner
Clear And Bright
Costa Mesa , CA
01.2004 - 01.2011
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Dismantled machines and equipment to remove defective parts using tools.
- Investigated and corrected mechanical problems with machinery.
- Managed maintenance activities, supervised staff and inspected equipment.
Electrician's Apprentice
Lawson Electric
Orange, CA
01.2004 - 01.2009
- Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
- Worked with Master Electrician and other electricians to provide installation, repair and maintenance for systems.
- Helped complete system installations, digging trenches and breaking up concrete.
- Pulled wire through conduits and through holes in walls and floors.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
- Increased job knowledge by participating in educational opportunities and reading technical and regulation publications.
- Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Studied building schematics to determine location of wiring and equipment.
- Installed 120/208 volt systems and 347/600 volt systems.
- Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
- Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
Education
High School Diploma -
Self High School
Irvine, CA06.1992
Skills
- Market Trend Analysis
- Budgeting and Expenditures
- Bid Request Management
- Sales Program Coordination
- Sales Records Management
- Operating Procedures and Policies
- Relationship Building
- Interdepartmental Collaboration
- Time Management
- Team Recruiting and Onboarding
- Customer Complaint Resolution
- Customer Service
- Staff Training and Development
- Decision Making
- Verbal and Written Communication
- Product and Service Promotion
- Profitability Assessments
- Problem Solving
- Shipping and Receiving Oversight
- Sales Statistics Analysis
- New Hire Onboarding
- Consultative Selling Techniques
- Operations Management
- Competitor Analysis
- Digital Sales
Timeline
Account Manager Supervisor
Collective Supply/Cannabis Callow Distribution
01.2015 - 03.2022
Maintenance Technician/Assistant Manager of Operations
Rolling Homes Mobile Park
01.2011 - 03.2015
Headlight and Alloy Wheel Repair Technician/Owner
Clear And Bright
01.2004 - 01.2011
Electrician's Apprentice
Lawson Electric
01.2004 - 01.2009
High School Diploma -
Self High School