Jerolyn Hayes
Jay,OK
Summary
Seasoned Kitchen Manager with comprehensive experience in overseeing and coordinating all operations in busy kitchen environments. Strengths include strong leadership, maintaining high standards of food quality, and effectively managing staff to ensure smooth operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
OPAA Food Management Inc.
Jay, OK
07.2022 - Current
- Oversaw daily kitchen operations and managed food prep schedules.
- Trained and supervised culinary staff on food safety protocols.
- Coordinated inventory management and ensured proper stock levels.
- Implemented efficient cooking techniques to optimize food quality.
- Maintained cleanliness and organization of kitchen workspaces.
- Enforced compliance with health regulations during food preparation processes.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Developed and implemented kitchen policies, procedures and quality standards.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Received, organized and rotated paper goods and food ingredients.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Maximized team performance by training new employees on proper food handling.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
Education
High School Diploma -
Jay High School
Jay, OK05-2008
Skills
- Leadership Academy Graduate
- SEEDS Academy Graduate
- Kitchen operations
- Food safety
- Inventory management
- Quality control
- Team collaboration
- Sanitation practices
- Problem solving
- Time management
- Communication skills
- Staff supervision
- Task delegation
- ServSafe certification
- Health inspections
- Kitchen management
- Food plating and presentation
- Order accuracy
- Food preparation
- Cleaning and sanitation
- Staff training and development
- Kitchen staff coordination
- Attention to detail
- Food preparation management
- Health code compliance
- Leadership development
- Supply ordering
- Food safety compliance
Certification
ServSafe
Accomplishments
Leadership Academy Graduate
References
References available upon request.
Timeline
OPAA Food Management Inc.
07.2022 - Current
High School Diploma -
Jay High School