Experienced IT professional skilled in problem-solving, conflict resolution, and troubleshooting, with a strong record in leadership and quality control. Proven ability to manage and develop IT infrastructure and support teams effectively. Eager to leverage expertise in a new IT Manager role to drive operational success and team growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Water Treatment Plant Operator
Hilltop Water
07.2025 - Current
Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Adhered to EPA and OSHA regulations.
Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
Project Manager
Harris Construction Co. Inc.
10.2024 - 07.2025
Monitored project budgets and expenditures to maintain financial accountability.
Developed risk management strategies to mitigate potential project delays and cost overruns.
Collaborated with subcontractors and suppliers to ensure timely delivery of materials and services.
Tracked project milestones and deliverables to ensure alignment with client expectations.
IT Manager
KEG 1 Oneal
09.2022 - 09.2024
Supervised and managed day-to-day operations of IT department by overseeing projects and providing technical support to staff.
Developed and maintained IT infrastructure, including servers, networks, and storage systems.
Provided technical support for hardware and software issues.
Assisted with developing annual budget requirements for hardware and software acquisitions related to security initiatives.
Identified potential threats and vulnerabilities in networks and systems.
Delivery Driver
KEG 1 Oneal
10.2021 - 09.2022
Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
Adhered to delivery schedules and deadlines.
Maintained set routes and schedules to meet customer expectations.
Education
Degree - Information Security
University of Texas at Arlington
Arlington, TX, US
10.2021
Skills
Leveraged problem-solving aptitude to identify challenges and implement effective solutions in various scenarios
Implemented strategies for conflict resolution to enhance team dynamics and productivity
Ensured accuracy and precision in documentation and reporting to uphold quality standards
Executed troubleshooting procedures to identify and rectify operational problems
Utilized effective multitasking strategies to support project deadlines and team objectives
Implemented communication protocols to ensure clarity and understanding among stakeholders
Compliance, Registration Specialist at Hilltop Securities Inc., A Hilltop HoldingsCompliance, Registration Specialist at Hilltop Securities Inc., A Hilltop Holdings