Jerome Jones Sr.
Washington,DC
Summary
With a proven track record at SJ&JDELICIOUSCATERING, I excel in team leadership and customer service, enhancing team development and achieving high customer satisfaction. Skilled in conflict resolution and goal setting, I significantly contribute to workplace efficiency and staff growth. My experience spans from operations supervision to hands-on labor, showcasing versatility and a commitment to excellence.
Positive, upbeat personality with knack for effective leadership and team collaboration. Well-versed in operational procedures and adept at utilizing project management and process improvement skills. Committed to driving operational efficiency and fostering productive work environment.
Overview
24
24
years of professional experience
Work History
Supervisor of Operations
SJ&JDELICIOUSCATERING
01.2023 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Stocker
Walmart
02.2017 - 08.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Customer Service Installer
Virginia Carolina Shelving Installation
05.2007 - 07.2016
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Brick Mason Laborer
Pointing Plus
04.2005 - 05.2006
- Reduced material waste by precisely cutting and shaping bricks and stones to fit specific measurements.
- Delivered aesthetically pleasing results through attention to detail in laying out patterns, colors, textures, and designs for stonework or brickwork projects.
- Demonstrated versatility in performing various types of masonry work such as bricklaying, stone setting, tuckpointing, and concrete finishing.
- Improved structural integrity with proper placement and alignment of bricks, blocks, and stones. Cleaning area and haul trash
Laborer
Browns Hauling and Landscaping
11.2004 - 04.2005
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Laborer
Furniture 4
05.2001 - 03.2004
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
GED -
Eastern High School
1700 East Capital Street NE06-1997
Skills
- Team Player
- Customer service
- Team development
- Conflict resolution
- Goal setting
- Staff evaluation
Timeline
Supervisor of Operations
SJ&JDELICIOUSCATERING
01.2023 - Current
Stocker
Walmart
02.2017 - 08.2022
Customer Service Installer
Virginia Carolina Shelving Installation
05.2007 - 07.2016
Brick Mason Laborer
Pointing Plus
04.2005 - 05.2006
Laborer
Browns Hauling and Landscaping
11.2004 - 04.2005
Laborer
Furniture 4
05.2001 - 03.2004
GED -
Eastern High School