Summary
Overview
Work History
Education
Skills
Timeline
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Jerome Montgomery

Phoenix,AZ

Summary

Motivated manager offering expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. responsible offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.

Overview

11
11
years of professional experience

Work History

Deli Associate

Bashas' Markets
03.2016 - 01.2020
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Cashier Supervisor

Frys Food
01.2009 - 03.2016
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

High School Diploma -

Salvation Army
Las Vegas, NV
05.1996

Skills

  • Equipment Troubleshooting and Maintenance
  • Food Rotation
  • Dependable and Cooperative
  • Daily Food Preparation
  • POS System Troubleshooting
  • Analyzing Profitability
  • Coaching and Mentoring

Timeline

Deli Associate

Bashas' Markets
03.2016 - 01.2020

Cashier Supervisor

Frys Food
01.2009 - 03.2016

High School Diploma -

Salvation Army

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Jerome Montgomery