Seeking a opportunity where I can use my skills and knowledge to deliver exceptional results as an experienced and certified car repair professional with ASE qualification
Overview
29
29
years of professional experience
1
1
Certification
Work History
E-Team
Concentrix
03.2015 - Current
Managed team budget effectively, ensuring adequate resource allocation for essential operations.
Coordinated travel arrangements for competitions, ensuring seamless logistics and optimal preparation time for players.
Established clear performance metrics for players, setting goals that aligned with overall team objectives.
Promoted healthy work-life balance among team members, implementing stress management techniques and encouraging regular breaks during practice sessions.
Coordinated with parts department to determine availability of necessary components.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Completed customer orders and warranty services according to manufacturer specifications.
Performed emissions tests according to standard procedures.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Window Installer
Big Block Windows
01.2011 - Current
Installed block windows, storm doors, sliding doors, and trim in accordance to customer’s specifications
Planned and inspect site for installation of products
Recommend various products in accordance to customer needs
Prepared work logs of the installations to be performed
Follow up with customer to ensure the highest level of customer satisfactions of work performed.
Counter Sales Associate
O'Reilly's Auto Parts
01.2012 - 03.2019
Assist customers with identifying and selecting parts as needed for vehicles
Deliver customers parts to local auto mechanic shops
Process customer transactions via cash, credit cards, and checks
Replenish inventory and change-out pangram layout on a daily basis
Verify and record all shipments of incoming inventory
Receive and answer all incoming customer inquiries
Train new team members on company policy and procedure
Train new members on company computer system.
Automotive Technician
Vandyke Dodge
01.2009 - 01.2011
Oversee and review customer repair logs for further preventative maintenance
Evaluated and repaired customer vehicles in accordance to vehicle specifications
Followed checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
Repaired axles, shocks, struts, rack and pinion steering components
Ordered necessary parts for customers vehicles as needed
Support all customers’ relations by quickly responding to customer inquiries.
Automotive Technician
Colonial Dodge
01.2001 - 01.2009
Diagnosed and inspect vehicles for malfunction and recommend appropriate repairs
Installed and repaired accessories such as radios, heaters, mirrors, and windshield wipers motors
Road-test vehicles to ensure the highest quality of work performed
Explained diagnosis in non-technical manner to clients
Maintained communication with management to ensure awareness of all repairs performed
Train new mechanics on computer ordering systems customer input database.
Automotive Technician
Herr Automotive
01.1995 - 01.2001
Examined vehicles to determine extent of damage or malfunctions
Repaired and serviced accessories such as remote starters and alarm systems
Performed routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
Overhauled or replaced blowers, generators, distributors, starters, and pumps.
Education
MCI Automotive Certification -
Michigan Career Institute
Detroit, MI
01.1995
High School Diploma -
Finney High School
Detroit, MI
01.1993
Skills
System Troubleshooting
Cost Estimation
Wheel Alignments
Vehicle Inspection
Estimating Work
Spark Plug Replacement
Warranty Service
Engine repair
Replacing parts
Time Management
Repair quotes
System Testing
Calibrating systems
Key Qualifications
Certified as an Automotive Service Excellence (ASE) Mechanic.
Over 10 years of experience as a Certified Automotive Mechanic for large and small passenger vehicles.
Excellent communication skills explaining repair diagnosed to non-mechanical individuals.
Hands-on in depth knowledge of test components and systems, using equipment such as infrared engine analyzers, compression gauges, wrenches, hoist, calipers, micrometers, and computerized diagnostic devices.
In depth knowledge of performing vehicle repair work in accordance to factory specifications.
Certification
Brakes & Braking Systems
Manual Transmissions
Steering and Suspensions
Engine Tune-up
Relevant Experience
2012-01-01, Present, O'Reilly's Auto Parts, Counter Sales Associate, 11521 Findlay, Detroit, MI, 48205, Assist customers with identifying and selecting parts as needed for vehicles., Deliver customers parts to local auto mechanic shops., Process customer transactions via cash, credit cards, and checks, Replenish inventory and change-out pangram layout on a daily basis., Verify and record all shipments of incoming inventory., Receive and answer all incoming customer inquiries., Train new team members on company policy and procedure., Train new members on company computer system.
2011-01-01, Present, Big Block Windows, Window Installer, 11521 Findlay, Detroit, MI, 48205, Installed block windows, storm doors, sliding doors, and trim in accordance to customer’s specifications., Planned and inspect site for installation of products., Recommend various products in accordance to customer needs., Prepared work logs of the installations to be performed., Follow up with customer to ensure the highest level of customer satisfactions of work performed.
2009-01-01, 2011-01-01, Vandyke Dodge, Automotive Technician, 11521 Findlay, Warren, MI, 48089, Oversee and review customer repair logs for further preventative maintenance., Evaluated and repaired customer vehicles in accordance to vehicle specifications., Followed checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas., Repaired axles, shocks, struts, rack and pinion steering components., Ordered necessary parts for customers vehicles as needed, Support all customers’ relations by quickly responding to customer inquiries.
2001-01-01, 2009-01-01, Colonial Dodge, Automotive Technician, 11521 Findlay, Eastpointe, MI, 48021, Diagnosed and inspect vehicles for malfunction and recommend appropriate repairs., Installed and repaired accessories such as radios, heaters, mirrors, and windshield wipers motors., Road-test vehicles to ensure the highest quality of work performed., Explained diagnosis in non-technical manner to clients,, Maintained communication with management to ensure awareness of all repairs performed., Train new mechanics on computer ordering systems customer input database.
1995-01-01, 2001-01-01, Herr Automotive, Automotive Technician, 11521 Findlay, Hazel Park, MI, 48030, Examined vehicles to determine extent of damage or malfunctions., Repaired and serviced accessories such as remote starters and alarm systems., Performed routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups., Overhauled or replaced blowers, generators, distributors, starters, and pumps.