Summary
Overview
Work History
Education
Skills
Key Qualifications
Certification
Relevant Experience
Timeline
Generic

Jerome Wilson

Detroit,MI

Summary

Seeking a opportunity where I can use my skills and knowledge to deliver exceptional results as an experienced and certified car repair professional with ASE qualification

Overview

29
29
years of professional experience
1
1
Certification

Work History

E-Team

Concentrix
03.2015 - Current
  • Managed team budget effectively, ensuring adequate resource allocation for essential operations.
  • Coordinated travel arrangements for competitions, ensuring seamless logistics and optimal preparation time for players.
  • Established clear performance metrics for players, setting goals that aligned with overall team objectives.
  • Promoted healthy work-life balance among team members, implementing stress management techniques and encouraging regular breaks during practice sessions.
  • Coordinated with parts department to determine availability of necessary components.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed emissions tests according to standard procedures.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Window Installer

Big Block Windows
01.2011 - Current
  • Installed block windows, storm doors, sliding doors, and trim in accordance to customer’s specifications
  • Planned and inspect site for installation of products
  • Recommend various products in accordance to customer needs
  • Prepared work logs of the installations to be performed
  • Follow up with customer to ensure the highest level of customer satisfactions of work performed.

Counter Sales Associate

O'Reilly's Auto Parts
01.2012 - 03.2019
  • Assist customers with identifying and selecting parts as needed for vehicles
  • Deliver customers parts to local auto mechanic shops
  • Process customer transactions via cash, credit cards, and checks
  • Replenish inventory and change-out pangram layout on a daily basis
  • Verify and record all shipments of incoming inventory
  • Receive and answer all incoming customer inquiries
  • Train new team members on company policy and procedure
  • Train new members on company computer system.

Automotive Technician

Vandyke Dodge
01.2009 - 01.2011
  • Oversee and review customer repair logs for further preventative maintenance
  • Evaluated and repaired customer vehicles in accordance to vehicle specifications
  • Followed checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
  • Repaired axles, shocks, struts, rack and pinion steering components
  • Ordered necessary parts for customers vehicles as needed
  • Support all customers’ relations by quickly responding to customer inquiries.

Automotive Technician

Colonial Dodge
01.2001 - 01.2009
  • Diagnosed and inspect vehicles for malfunction and recommend appropriate repairs
  • Installed and repaired accessories such as radios, heaters, mirrors, and windshield wipers motors
  • Road-test vehicles to ensure the highest quality of work performed
  • Explained diagnosis in non-technical manner to clients
  • Maintained communication with management to ensure awareness of all repairs performed
  • Train new mechanics on computer ordering systems customer input database.

Automotive Technician

Herr Automotive
01.1995 - 01.2001
  • Examined vehicles to determine extent of damage or malfunctions
  • Repaired and serviced accessories such as remote starters and alarm systems
  • Performed routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
  • Overhauled or replaced blowers, generators, distributors, starters, and pumps.

Education

MCI Automotive Certification -

Michigan Career Institute
Detroit, MI
01.1995

High School Diploma -

Finney High School
Detroit, MI
01.1993

Skills

  • System Troubleshooting
  • Cost Estimation
  • Wheel Alignments
  • Vehicle Inspection
  • Estimating Work
  • Spark Plug Replacement
  • Warranty Service
  • Engine repair
  • Replacing parts
  • Time Management
  • Repair quotes
  • System Testing
  • Calibrating systems

Key Qualifications

  • Certified as an Automotive Service Excellence (ASE) Mechanic.
  • Over 10 years of experience as a Certified Automotive Mechanic for large and small passenger vehicles.
  • Excellent communication skills explaining repair diagnosed to non-mechanical individuals.
  • Hands-on in depth knowledge of test components and systems, using equipment such as infrared engine analyzers, compression gauges, wrenches, hoist, calipers, micrometers, and computerized diagnostic devices.
  • In depth knowledge of performing vehicle repair work in accordance to factory specifications.

Certification

  • Brakes & Braking Systems
  • Manual Transmissions
  • Steering and Suspensions
  • Engine Tune-up

Relevant Experience

  • 2012-01-01, Present, O'Reilly's Auto Parts, Counter Sales Associate, 11521 Findlay, Detroit, MI, 48205, Assist customers with identifying and selecting parts as needed for vehicles., Deliver customers parts to local auto mechanic shops., Process customer transactions via cash, credit cards, and checks, Replenish inventory and change-out pangram layout on a daily basis., Verify and record all shipments of incoming inventory., Receive and answer all incoming customer inquiries., Train new team members on company policy and procedure., Train new members on company computer system.
  • 2011-01-01, Present, Big Block Windows, Window Installer, 11521 Findlay, Detroit, MI, 48205, Installed block windows, storm doors, sliding doors, and trim in accordance to customer’s specifications., Planned and inspect site for installation of products., Recommend various products in accordance to customer needs., Prepared work logs of the installations to be performed., Follow up with customer to ensure the highest level of customer satisfactions of work performed.
  • 2009-01-01, 2011-01-01, Vandyke Dodge, Automotive Technician, 11521 Findlay, Warren, MI, 48089, Oversee and review customer repair logs for further preventative maintenance., Evaluated and repaired customer vehicles in accordance to vehicle specifications., Followed checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas., Repaired axles, shocks, struts, rack and pinion steering components., Ordered necessary parts for customers vehicles as needed, Support all customers’ relations by quickly responding to customer inquiries.
  • 2001-01-01, 2009-01-01, Colonial Dodge, Automotive Technician, 11521 Findlay, Eastpointe, MI, 48021, Diagnosed and inspect vehicles for malfunction and recommend appropriate repairs., Installed and repaired accessories such as radios, heaters, mirrors, and windshield wipers motors., Road-test vehicles to ensure the highest quality of work performed., Explained diagnosis in non-technical manner to clients,, Maintained communication with management to ensure awareness of all repairs performed., Train new mechanics on computer ordering systems customer input database.
  • 1995-01-01, 2001-01-01, Herr Automotive, Automotive Technician, 11521 Findlay, Hazel Park, MI, 48030, Examined vehicles to determine extent of damage or malfunctions., Repaired and serviced accessories such as remote starters and alarm systems., Performed routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups., Overhauled or replaced blowers, generators, distributors, starters, and pumps.

Timeline

E-Team

Concentrix
03.2015 - Current

Counter Sales Associate

O'Reilly's Auto Parts
01.2012 - 03.2019

Window Installer

Big Block Windows
01.2011 - Current

Automotive Technician

Vandyke Dodge
01.2009 - 01.2011

Automotive Technician

Colonial Dodge
01.2001 - 01.2009

Automotive Technician

Herr Automotive
01.1995 - 01.2001

MCI Automotive Certification -

Michigan Career Institute

High School Diploma -

Finney High School
Jerome Wilson