Jeron Año
San Francisco,CA
Summary
Analytical professional with experience in fast-paced operations, skilled in managing high volumes of transactions and maintaining detailed records. Effective communicator with a strong foundation in Excel, SQL, and data analysis tools, supporting data-driven decision making. Currently pursuing a Master’s degree in Data Analytics.
Overview
11
11
years of professional experience
Work History
Server
Caché Restaurant
San Francisco, USA
01.2026 - Current
- Coordinated service during peak hours to maintain attention to detail and improve overall service quality.
- Ensured order accuracy and provided customer service to facilitate smooth service flow.
- Supported front-of-house operations to enhance customer experience in fast-paced restaurant environment.
Server | Host
K-Elements BBQ
San Francisco, USA
11.2021 - 11.2025
- Managed high-volume operational workflows while ensuring accurate order entry and payment processing through POS systems.
- Maintained transaction records and verified billing accuracy during customer payment processing to support accurate financial reporting.
- Resolved discrepancies and collaborated with team members to ensure accurate order fulfillment and enhance operational efficiency.
- Prioritized multiple tasks in fast-paced service environments while maintaining strong attention to detail.
- Coordinated seating, service flow, and daily operations to facilitate efficient customer service and improve guest satisfaction.
Sales Associate – Men’s Department
Nordstrom
San Francisco, USA
01.2018 - 01.2020
- Assisted customers with product selection, enhancing satisfaction and ensuring accurate order and inventory coordination.
- Delivered exceptional customer experiences while organizing store operations for optimal efficiency.
- Processed sales transactions and maintained accurate records to ensure reliable financial reporting.
Crew Member
McDonald's
San Francisco, USA
01.2015 - 01.2017
- Processed high-volume transactions with accuracy, ensuring customer satisfaction.
- Maintained operational standards to support efficient service delivery in fast-paced environments.
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of work areas and equipment.
- Provided excellent customer service by taking orders and addressing inquiries.
Education
Master of Science - Data Analytics
Western Governors University
Salt Lake City, UT12-2026
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT01-2025
Associate Degree - Business Administration, Liberal Arts
City College of San Francisco
07-2017
Skills
- Microsoft Excel and Office Suite
- SQL and Tableau
- Data analysis and reporting
- Team collaboration
- Data visualization
- Attention to detail
- Customer resolution
- Problem solving and analysis
- Time management and multitasking
Timeline
Server
Caché Restaurant
01.2026 - Current
Server | Host
K-Elements BBQ
11.2021 - 11.2025
Sales Associate – Men’s Department
Nordstrom
01.2018 - 01.2020
Crew Member
McDonald's
01.2015 - 01.2017
Master of Science - Data Analytics
Western Governors University
Bachelor of Science - Accounting
Western Governors University
Associate Degree - Business Administration, Liberal Arts
City College of San Francisco