Jerquarious Craft
Marietta,GA
Summary
Licensed armed security guard with quick instincts. Monitor surroundings and guards physical and personnel assets. Conduct building patrols and secure entrances and exits. Dependable, hardworking employee offering good communication skills to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Security Officer
Overwatch Security
02.2023 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Interacted assertively but non-confrontationally with personnel and general public.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Armed Security Guard
Security Management Of South Carolina
06.2021 - 01.2023
- Performed patrols and monitored premises in company vehicle, on bicycle and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Authorized entrance papers and granted or denied entrance to building.
- Oversaw entry and exit of up to 50+ employees and visitors daily.
- Participated in staff meetings, special events and professional development activities.
- Conducted regular patrols of key areas to spot and control security concerns
- Reduced incidents of theft and vandalism by implementing strict security protocols.
- Responded to emergency situations with professionalism, quickly assessing and addressing potential threats.
- Collaborated with law enforcement agencies, providing detailed reports on incidents and assisting in investigations.
- Supported company goals by adhering to established policies and procedures regarding safety and security measures.
- Prevented unauthorized entry into restricted areas by strictly enforcing access control policies in accordance with client requirements.
- Built positive relationships with clients, fostering trust in effectiveness of provided security services.
- Contributed to high level of overall safety by promptly reporting any observed irregularities or suspicious behavior.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
- Logged vehicles entering and leaving premises.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Maintained physical fitness to perform physically demanding job tasks.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Lot Associate
Home Depot
05.2020 - 06.2021
- Greeted customers entering and exiting store and assisted with carts and umbrellas.
- Cleaned parking lot to provide clean and orderly environment.
- Recorded hours accurately using mobile online timekeeping system.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Reported suspicious activity in parking lot and building area to supervisor.
- Assisted of customers with unloading and loading material to and from vehicles.
- Aided over 100 customers with tasks ranging from loading and unloading vehicles, retrieving items that were too heavy or out of reach as well as explaining in detail to customers which items were best to purchase.
- Followed rules and regulations to support safety initiatives.
- Operated forklift to load and unload delivery trucks, customer vehicles and to stock and retrieve merchandise
- Followed rules and regulations to support safety initiatives
- Maintained clean, organized lot area to enhance safety and efficiency.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Improved customer satisfaction by providing timely assistance in parking lot and store entrances.
- Collaborated with store personnel to ensure proper inventory levels on sales floor.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Conducted daily inspections of shopping carts, addressing any necessary repairs or replacements.
- Facilitated smooth traffic flow in parking lot by directing vehicles and assisting with cart retrieval.
- Contributed to positive work environment through effective communication and teamwork.
- Managed disposal of trash and recycling materials in designated areas, maintaining cleanliness throughout property.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
- Remained current on store promotions, events, and product offerings to provide accurate information to customers.
- Served as key point of contact for both employees and customers within store's outdoor spaces, ensuring satisfaction and efficient operations.
- Escorted drivers to vehicles and helped load or carry large items.
- Removed safety hazards, soiled items, and trash from customer areas.
- Answered questions and provided information about all lumber,HVAC,plumbing,doors, windows and hardware tools.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Shipping Clerk
Tenneco Automotive
06.2019 - 08.2019
- Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Reviewed order data to verify transactions and shipping dates.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Updated database with changes in carrier status.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected over 1,000 merchandise daily and sent damaged pieces for repair before shipment.
- Sorted and delivered materials to different work areas and staff.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Reduced shipping errors by implementing thorough quality control system for outgoing orders.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Education
No Degree - Biology
Oglethorpe University
Atlanta, GAHigh School Diploma -
Hart County High School
Hartwell, GA05.2018
Skills
- Safety and Security
- Shift Work
- Interior and Exterior Patrol
- Foot and Vehicle Patrol
- Perimeter Patrol
- Ability to use Firearm
- Forklift operator
- Customer Service
- Licensed Armed Security Guard
- Problem-Solving
- Drive Vehicles
- Employee and Visitor Screening
Languages
Spanish
Limited Working
Timeline
Security Officer
Overwatch Security
02.2023 - Current
Armed Security Guard
Security Management Of South Carolina
06.2021 - 01.2023
Lot Associate
Home Depot
05.2020 - 06.2021
Shipping Clerk
Tenneco Automotive
06.2019 - 08.2019
No Degree - Biology
Oglethorpe University
High School Diploma -
Hart County High School
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