Jerred Tapia

• Manage guest arrivals for a third party luxury valet service across Napa and Sonoma County
• Travel to multiple venues in Napa and Sonoma based on event needs
• Park and retrieve high end vehicles with care and precision
• Direct traffic flow to maintain safe and organized entry points
• Greet guests with professionalism to deliver high quality service
• Provide shuttle support to transport guests to and from event locations
• Work closely with high profile clients and event guests
• Maintain composure in fast paced, high expectation environments
• Coordinate with team members to ensure efficient vehicle handling

• Served as President of Pi Kappa Phi at Sonoma State University
• Led weekly chapter meetings and set agendas for operations and growth
• Oversaw executive board and held officers accountable to goals
• Collaborated with Leadership Consultant to track chapter performance and progress
• Represented chapter at Interfraternity Council meetings
• Worked with IFC presidents and board members to develop and improve Greek life
• Attended the 58th Supreme Chapter to participate in national level decision making
• Completed two FSL Leadership Training programs focused on leadership and accountability
• Managed chapter operations including planning, communication, and problem solving
• Supported member development through mentorship and leadership guidance
• Coordinated events and ensured compliance with university and national policies
• Addressed member concerns and resolved internal issues to maintain chapter standards

• Managed front of house operations for opening and closing shifts
• Maintained service standards and ensured smooth daily operations
• Helped open a new Clyde’s Hot Chicken location
• Trained new front of house staff on service and procedures
• Placed weekly orders for food and supplies
• Coordinated and received vendor deliveries
• Assisted with staff scheduling and shift coverage
• Counted cash and recorded daily sales in system during closing shifts
• Handled customer interactions to ensure a positive experience
• Resolved customer issues quickly and professionally
• Assisted running team meetings to review performance, identify issues, and improve service
• Completed training and earned ServSafe California Food Handler Certificate
• Represented the business at off site fairs and pop up events