Dru Ralph
Denver,CO
Summary
Dynamic and reliable professional with extensive experience in customer service roles. Proven adaptability and problem-solving skills, consistently ensuring guest satisfaction and operational efficiency. Recognized for maintaining organized environments and delivering exceptional service, contributing to a seamless experience for clients.
Overview
9
9
years of professional experience
Work History
Valet Attendant
SP+ Valet
10.2023 - 01.2025
- Managed vehicle parking and retrieval efficiently during peak hours.
- Assisted guests with luggage and directions, enhancing overall customer experience.
- Maintained cleanliness and organization of parking areas for safety compliance.
Caddie
Top Golf
11.2022 - 03.2023
- Delivering food and drinks to customers
- Assisted customers with any inquiries
- Sustained clean and smooth flowing environment for servers
Server
Boondocks
03.2023 - 10.2023
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Collaborated with team members to efficiently manage dining room operations during peak hours.
- Maintained cleanliness and organization of tables, ensuring compliance with health and safety standards.
Delivery Driver
Marco’s Pizza
01.2020 - 08.2021
- Delivered orders efficiently, ensuring timely arrivals to enhance customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Managed cash transactions accurately, ensuring secure handling of payments during deliveries.
Baker/Delivery Driver
Crumbl Cookie
01.2019 - 08.2019
- Prepared and baked cookies following standardized recipes to ensure consistency in taste and quality.
- Operated commercial ovens and mixers, adhering to safety protocols for equipment use.
- Collaborated with team members during peak hours to improve efficiency and meet customer demand.
Education
Medical Coding
US Career Institute
Online12.2025
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University of Hawaii at Hilo
Hilo, HIundefined
Metropolitan State University Of Denver
Denver, COSkills
- Effective problem solving
- Stress tolerance
- Detail-oriented approach
- Reliability and punctuality
- Team player mentality
- Adaptability
- Customer service
- Organized
Timeline
Valet Attendant
SP+ Valet
10.2023 - 01.2025
Server
Boondocks
03.2023 - 10.2023
Caddie
Top Golf
11.2022 - 03.2023
Delivery Driver
Marco’s Pizza
01.2020 - 08.2021
Baker/Delivery Driver
Crumbl Cookie
01.2019 - 08.2019
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University of Hawaii at Hilo
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Metropolitan State University Of Denver
Medical Coding
US Career Institute