Hi, I’m
Jerrell Banks
Dover,NJ
Summary
Dedicated shuttle and school bus driver with a clean driving record and strong passenger assistance skills. At Sussexpress, I enhanced customer satisfaction through timely transportation and effective communication. Proficient in vehicle inspections and preventive maintenance, I consistently ensured safety and efficiency while adapting to changing schedules and routes.
Overview
22
years of professional experience
Work History
Sussexpress
Shuttle Driver
08.2021 - Current
Job overview
- Safely operated shuttle vehicles, ensuring timely transportation for passengers and cargo.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Coordinated pickup and drop-off schedules to maximize efficiency and minimize wait times.
- Assisted passengers with luggage, providing exceptional customer service during all interactions.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Transported customers to and from Location.
- Displayed excellent problem-solving abilities when faced with unexpected route detours or closures due to construction or accidents.
- Drove VIPs to corporate events and meetings.
- Responded with ease to sudden changes in routes and schedules.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Communicated with passengers regarding estimated time of arrival.
Morris School District - Lafayette Learning Center
School Bus Driver
08.2020 - 06.2025
Job overview
- Ensured student safety during transport by adhering to all traffic laws and school policies.
- Conducted pre-trip and post-trip vehicle inspections to maintain operational integrity and compliance.
- Communicated effectively with parents, students, and school staff regarding transportation schedules and concerns.
- Managed route adjustments efficiently in response to changing weather conditions or road closures.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
- Drove bus along assigned route, picking up students.
- Supervised students during loading, unloading and on bus.
SCESC
School Bus Sub Driver
11.2003 - 06.2020
Job overview
- Operated vehicles safely and efficiently to transport goods.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of mileage, fuel usage, and route schedules.
- Communicated effectively with dispatch and team members for route optimization.
- Provided timely updates on location status to enhance satisfaction.
- Trained new drivers on safety protocols and operational procedures.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during picking up and receiving studentsto uphold company reputation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
Morristown High SchoolMorristown, NJ
06.2003
Skills
- Punctuality
- Preventive Maintenance
- Fuel efficiency
- Passenger assistance
- GPS applications
- Scheduling flexibility
- Passenger transportation
- Clean driving record
- Vehicle inspection
Languages
Spanish
Professional Working
Timeline
Shuttle Driver
Sussexpress
08.2021 - Current
School Bus Driver
Morris School District - Lafayette Learning Center
08.2020 - 06.2025
School Bus Sub Driver
SCESC
11.2003 - 06.2020
Morristown High School
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