Jerrell Berry
Summary
With a range of management experience, I think that I would be the ideal candidate for your current vacancy. With my experience I feel that I would be able to bring a wealth of knowledge to the position while transitions into my new role. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
27
27
years of professional experience
Work History
Rail Operation Supervisor
Washington Metropolitan Area Transit Authority, Metro
10.2022 - Current
- Performs on-time dispatches of trains from terminals to meet schedule/headway requirements.
- Assists with cranking and clamping of switches due to operational need.
- Responds to all incidents, service disruptions, emergencies, or other unusual occurrences as directed by MICC.
- Responds to and investigates customer comments, complaints, and concerns. Assumes the responsibility as the on-scene commander upon arrival, when so designated at an incident site and remains in charge until appropriately relieved.
- Assignments may include mainline, terminal, yard operations and Tower Operations in the absence of the Interlocking Operator. Operates trains when necessary.
- Knowledge of and ability to understand and adhere to established policies, rules, regulations, and union labor contracts.
Utility Rail Operations Supervisor
Washington Metropolitan Area Transit Authority, Metro
10.2021 - 10.2022
- Supervise Train Operators, Station Managers, and Interlocking Operators daily
- Perform spot checks and monitor employees to ensure they are performing their jobs with quality standards
- Co-ordinate with the Rail Operations Control Center to respond to and manage emergencies when they arise
- Receive and dispatch trains from one location to another verifying on-time dispatches, headways, and schedules are kept
- Assists with customer flow, fare disputes, ADA customers and troubleshooting trains as needed
- Adhere to all WMATA policies, rules, and regulations
- Exhibit and maintain great customer service in sometimes challenging environments
Interlocking Operator
Washington Metropolitan Area Transit Authority, Metro
03.2021 - 10.2022
- Ascertain cars scheduled for inspections, cleaning, maintenance and transporting
- Direct train movement around rail yards as well as in and out the maintenance shops
- Prepare and dispatch train consists for mainline operation
- Remove and restore power safely in rail yards according to the yard power schematics
- Co-ordinate with ROCC and Terminal Supervisors in replacing inoperable trains when necessary
- Conduct daily safety briefings with all yard operators on shift
Train Operator
Washington Metropolitan Area Transit Authority, Metro
08.2013 - 03.2021
- Operates a six to eight car metro rail train to safely transport customers to and from their personal destinations
- Monitors and operates all necessary equipment required to operate a metro rail train, such as the operator circuit breaker panel, opening and closing of train doors, operator control panel and console
- Troubleshoot train malfunctions
- Execute radio communications using 100% repeat back
- Exhibit and maintain great customer service in sometimes challenging environments
- Prevented accidents through vigilant observation of track conditions and proactively communicating potential hazards to control center personnel.
Bus Operator
Washington Metropolitan Area Transit Authority, Metro
10.2009 - 08.2013
- Responsible for the operation of passenger bus to safely transport customers to and from their personal destinations
- Monitored and operated fare collection equipment
- Exhibited and maintained great customer service in sometimes challenging environments
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Fleet Operations Manager
Airborne Express / DHL
01.1998 - 10.2009
- Oversee outgoing shipping operations for the loading department
- Co-ordinate staffing per business needs
- Ensure freight is sorted and loaded in a timely and efficient manner
- Track and monitor employee's performance
- Train and coach employees on all aspects of the position to ensure safe and reliable service
Education
Associate Certification - Computer Repair And Programmings
Hirmiro Technical Engineering
Rockville, MD06.1994
High School Diploma -
Mergenthaler Vocational-Technical High School
Baltimore, MD06.1990
Skills
- Computer Savvy
- Multi-Tasker
- Problem Solver
- Goal Oriented and Driven
- Great Leader
- Motivator
- Team management
- Process improvement
- Conflict resolution
- Performance reviews
Timeline
Rail Operation Supervisor
Washington Metropolitan Area Transit Authority, Metro
10.2022 - Current
Utility Rail Operations Supervisor
Washington Metropolitan Area Transit Authority, Metro
10.2021 - 10.2022
Interlocking Operator
Washington Metropolitan Area Transit Authority, Metro
03.2021 - 10.2022
Train Operator
Washington Metropolitan Area Transit Authority, Metro
08.2013 - 03.2021
Bus Operator
Washington Metropolitan Area Transit Authority, Metro
10.2009 - 08.2013
Fleet Operations Manager
Airborne Express / DHL
01.1998 - 10.2009
Associate Certification - Computer Repair And Programmings
Hirmiro Technical Engineering
High School Diploma -
Mergenthaler Vocational-Technical High School
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