Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
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RICARDO FERNANDEZ

Longmont

Summary

Analytical professional with technical knowledge and critical thinking skills who thrives in data-driven environments. Tech-savvy and quick learning with technical know-how. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated with business acumen and willingness to take on challenging roles.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Aircraft Operation Engineer

Hughes Network Systems LLC.
01.2025 - Current
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Analyzed data from different sources to develop insights into operational trends and performance metrics
  • Act as a bridge between engineering, development, and program management to foster collaboration and alignment between critical departments
  • Support and resolve aircraft connectivity issues utilizing a holistic understanding of the system, including hardware, software, and network requirements.
  • Track hardware failures and work closely with the reliability team to implement long-term solutions

Tier 2 Technical Support

Gogo Business Aviation
04.2019 - 12.2024
  • Customer support and data connectivity issues, assisting with troubleshooting , configuration modification of Gogo ATG and Satcom 2ku technology. Full cabin integrations including connectivity solution and cabin management system.

Aviation Maintenance Control Rep

Gogo Commercial Aviation/Intelsat
04.2018 - 04.2019
  • Satellite Maintenance Control
  • Installation of Gogo KU/2KU satellite connectivity solution.
  • Remote troubleshooting via putty or graphical user interface.
  • Configuration and system integration.
  • Remote software update

Aviation Maintenance Technician

SES
01.2017 - 01.2018
  • Structural modification on Z model Cobras for the Jordanian military.

Aviation Maintenance Technician

Bombardier
01.2016 - 01.2017
  • Executed preventative and reparative maintenance on aircraft electronics and computer systems. including CRJ'S 700,900

Aviation Maintenance Technician

Bell Helicopter
01.2014 - 01.2016
  • Repair, customizing structural modification on 412,407 and 429 helicopters.
  • 600/12 months inspection and maintenance of Pratt and Whitney power plants on 412.
  • 600/12 months inspection and maintenance of airframe/ flight control systems.

Hub/Blade, Engine, and Structures Technician

Bell Helicopter
01.2009 - 01.2014
  • Primary and secondary structural buildup of nacelle assemblies on the V22 Osprey.
  • Cabin conversion of the AZ COBRA.
  • V22 prop rotor electrical install and mechanical rigging.
  • Installation and maintenance Roll Royce engine.
  • Electrical wiring and installation of LRU's on the prop rotor of the V22.

Inventory Control Technician

O'Reilly Auto Parts Warehouse
01.2008 - 01.2009
  • Maintained accurate records of all incoming and outgoing stock, including tracking serial numbers and expiration dates.
  • Performed daily cycle counts of inventory to ensure accuracy and compliance with company standards.

Warehouse Associate

Food Bank of Eastern Michigan
01.2007 - 01.2008
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.

Language Translator

Genesee Intermediate School District
01.2006 - 01.2007
  • Translated verbal and written communications from English to Spanish and vice versa.
  • Assisted with the development of language-learning materials such as books, audio recordings, videos, software programs.
  • Worked closely with clients to understand their needs and provided appropriate solutions.

Automotive Technician

Ford Motor Company
01.2005 - 01.2006
  • Technician Apprentice that performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.

Education

Bachelor of Science - Electrical Engineering Technology

Southern Illinois University Carbondale
Carbondale, IL
05-2027

A & P Technician -

Michigan Institute of Aviation and Technology
Belleville, MI
2009

Baker College
Flint, MI
2007

High School Diploma -

Honduran German Technical Center
2005

High School Diploma -

Grand Blanc Community High School
Grand Blanc, MI
2005

Skills

  • Self Directed
  • Time Management
  • Professional and mature
  • Strong problem solver
  • Technically and mechanically inclined
  • Resourceful
  • Team Collaboration
  • Troubleshooting proficiency
  • Hardware upgrades
  • DHCP/DNS Ethernet and Firewall Proficient
  • Software Installation
  • LAN/WAN
  • Linux operating systems
  • Computer Savvy
  • Excellent Knowledge of Telecommunication Systems

Certification

Automotive Technician (Diploma)
Power plant Certification

Airframe Certifaction
Flight safety Certification

CRJ’ S FAM courses (40 hour training)

Aviation Tire Expert 20 hours
Confined Space Certification

Hazcom 40 hour training
Emergency Egress Certification
Electrostatic Discharge Control Certification
Fire Extinguisher Certification
CPR & First Aid Training

Rockwell Collins MDC familiarization Certificate.
Microsoft (Word, Excel, PowerPoint, outlook) Certificate

Wireless Connectivity Standards.

Networking Fundamentals, TCP/IP

OSI MODEL

IPPBX, SIP (Session Initiation Protocol)

VOIP (Voice Over Internet Protocol) Protocol

Proxies, firewalls, and VPN

Technical Support Fundamentals

Business Communication Training

Linux Command Line Training

CCNA Certification ( In Progress)

Education and Training

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Timeline

Aircraft Operation Engineer

Hughes Network Systems LLC.
01.2025 - Current

Tier 2 Technical Support

Gogo Business Aviation
04.2019 - 12.2024

Aviation Maintenance Control Rep

Gogo Commercial Aviation/Intelsat
04.2018 - 04.2019

Aviation Maintenance Technician

SES
01.2017 - 01.2018

Aviation Maintenance Technician

Bombardier
01.2016 - 01.2017

Aviation Maintenance Technician

Bell Helicopter
01.2014 - 01.2016

Hub/Blade, Engine, and Structures Technician

Bell Helicopter
01.2009 - 01.2014

Inventory Control Technician

O'Reilly Auto Parts Warehouse
01.2008 - 01.2009

Warehouse Associate

Food Bank of Eastern Michigan
01.2007 - 01.2008

Language Translator

Genesee Intermediate School District
01.2006 - 01.2007

Automotive Technician

Ford Motor Company
01.2005 - 01.2006

A & P Technician -

Michigan Institute of Aviation and Technology

Baker College

High School Diploma -

Honduran German Technical Center

High School Diploma -

Grand Blanc Community High School

Bachelor of Science - Electrical Engineering Technology

Southern Illinois University Carbondale

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