Jerrell Boozer
Opelika
Summary
Dynamic and reliable professional with extensive experience at Walmart as an Online Grocery Pickup Associate. Proven ability in customer engagement and teamwork, ensuring accurate order fulfillment and exceptional service. Skilled in problem-solving and time management, fostering strong relationships to enhance customer satisfaction and drive business growth.
Overview
5
5
years of professional experience
Work History
Online Grocery Pickup Associate
Walmart
Valley, AL
11.2024 - Current
- Assisted customers with online grocery orders, ensuring accurate item selection and timely pickups.
- Collaborated with team members to maintain organized inventory for efficient order fulfillment.
- Operated handheld devices for tracking and managing online orders in real-time.
- Implemented safety protocols while navigating high-traffic areas to minimize hazards.
- Adapted to changing customer needs, providing exceptional service during peak hours.
- Trained new associates on best practices for online grocery order management and customer interaction.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Forklift Driver
GFA
West Point, GA
10.2023 - 09.2024
- Operated forklifts to transport materials efficiently within facility.
- Conducted routine safety inspections on equipment to ensure compliance.
- Assisted in loading and unloading shipments for timely deliveries.
- Maintained accurate inventory records using warehouse management system.
- Trained new staff on safe forklift operation and best practices.
- Implemented organization strategies to enhance storage efficiency in warehouse areas.
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Factory Production Worker
Knauf
Valley, AL
09.2021 - 2023
- Operated machinery to produce high-quality building materials efficiently.
- Monitored production line for quality assurance and safety compliance.
- Assisted with assembly and packaging of products for distribution.
- Maintained cleanliness and organization of work area to enhance productivity.
Education
High School Diploma -
Valley High School
Valley, AL05.2020
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Customer satisfaction
- Team collaboration
- Team leadership
- Adaptability and flexibility
- Decision-making
- Customer engagement
- Relationship building
- Team building
- Task prioritization
Timeline
Online Grocery Pickup Associate
Walmart
11.2024 - Current
Forklift Driver
GFA
10.2023 - 09.2024
Factory Production Worker
Knauf
09.2021 - 2023
High School Diploma -
Valley High School