Jerrell Griffin
Toledo,OH
Summary
Alert Team Lead with a thorough understanding of how to streamline procedures in order to boost production rates, maintain equipment, and advance employees. Strong facilitator with experience working with co-management and top-level leadership across departments. Team leader with 9 years of experience and progressive advancement in management. Technical knowledge Safety processes and procedures Performance improvement Staff education and training Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 10 years of extensive leadership experience in manufacturing. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
18
18
years of professional experience
Work History
Team Leader Manager
Norplas Industries
Northwood, OH
08.2010 - 07.2020
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training and development.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Package Handler
UPS
Toledo, OH
06.2007 - 08.2010
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Sales Associate
Finish Line
Toledo, OH
02.2005 - 06.2010
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Norplas Industries Inc
High School Diploma - undefined
Scott High School
2008
Skills
- Operational Efficiency
- Employee Performance Reviews
- Employee Coaching and Motivation
- Lean Kaizen
- Team Relationships
- Team Meetings
Accomplishments
- Supervised team of 60 staff members.
- Run my own Electrical business with my brother call R.A.W
Timeline
Team Leader Manager
Norplas Industries
08.2010 - 07.2020
Package Handler
UPS
06.2007 - 08.2010
Sales Associate
Finish Line
02.2005 - 06.2010
Norplas Industries Inc
High School Diploma - undefined
Scott High School
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