A driven professional focused on delivering exceptional support for customer/patients safety and care. Offers strong background in customer/patients relations and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Mariott Hotel
2022.01 - Current
Handled payment and bill processing, change giving and payment collecting for guests.
Prepared weekly employee work schedules for team members.
Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Answered customer telephone calls promptly and appropriately handled needs.
Phlebotomy Technician Trainee
Magnolia Regional Hospital
2022.08 - 2022.11
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Stocked phlebotomy cart or carrier with appropriate supplies.
Pharmacy Technician
CVS Pharmacy
2019.08 - 2021.11
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Stocked, labeled and inventoried medication to keep accurate records.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Associate of Science - Family And Consumer Sciences
Sam Houston State University
Huntsville, TX
05.2019
Skills
HIPAA Guidelines
Hospitality Service
Calendar Management
Safety and Security Procedures
Word Processing
Medical Terminology
Time Management
Team Leadership
Patient Information
Biohazardous Waste Disposal
Specimen Labeling Procedures
Specimen Transport
Finger Stick Method
Urinalysis Testing
venipuncture
Certification
Licensed American Heart Association - CPR&AED- 09/24
Certified Phlebotomy Technician, Brazosport College - 12/8/22
Certified NCCT, National Center for Competency testing -
10/19/2022
Timeline
Phlebotomy Technician Trainee
Magnolia Regional Hospital
2022.08 - 2022.11
Front Desk Assistant
Mariott Hotel
2022.01 - Current
Pharmacy Technician
CVS Pharmacy
2019.08 - 2021.11
Associate of Science - Family And Consumer Sciences
Sam Houston State University
Licensed American Heart Association - CPR&AED- 09/24
Certified Phlebotomy Technician, Brazosport College - 12/8/22
Certified NCCT, National Center for Competency testing -
10/19/2022
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