JERRELL HARRIS
Morgantown,WV
Summary
Dedicated professional with a strong background in utility locating and safety compliance. Demonstrates ability to efficiently identify underground utilities while ensuring adherence to safety regulations. Committed to maintaining high standards in customer service and documentation.
Overview
14
14
years of professional experience
Work History
FMS ( Field Metering Services)
Southern Cross/ NAFS
Fairmont, West Virginia
09.2024 - Current
- Responsible for installing, maintaining, inspecting, and repairing natural gas systems and equipment.
- Install natural gas meters, regulators.
- Inspect pipelines, valves, and gas facilities. Conduct pressure tests on gas lines.
- Restore service after repairs are completed.
- Explain gas service procedures to customers.
- Investigate service complaints and outages.
- Educate customers on
- gas safety practices.
- OSHA Safety Training.
- Follow federal, state, and company safety regulations.
Underground Utility Locator
USIC Locating Services
Waukesha, WI
10.2023 - 09.2024
- Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
- Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
- Accurately documented all findings on blueprints or maps for future reference.
- Reported any unsafe conditions observed during the course of work activities.
- Ensured that all work was performed according to local codes and regulations.
Security Officer
Potowatomi Hotel And Casino
Milwaukee, WI, WI
03.2022 - 10.2023
- Monitor and control guest access to ensure all patrons meet the required age, do not possess any electronic devices, contraband, alcohol or weapons.
- Appropriately handle disruptive individuals engaged in criminal activity or overuse of alcohol.
- Use audio/visual surveillance equipment to monitor for irregular activity and compliance with gaming regulations and laws.
- Coordinate with Surveillance on monitoring critical areas.
- Write comprehensive reports. This includes proper documentation of incidents, accidents, and/or any other action that warrants a written report.
- Assist other departments by providing proper security escorts, as well as verifying accurate documentation of table fills, jackpots, and payouts.
- Responsible for parking and retrieving guests' vehicles.
- Provide excellent guest service by providing information on upcoming or current events, appropriately answering and transferring incoming phone calls or questions to relevant departments.
- All other duties assigned by the Security Director, on-duty Sergeants, or Corporals.
Professional Window Cleaner
Al's Window Cleaning, line
08.2019 - 02.2022
- Route and residential window cleaning is of residential homes and or condos, first or second floor commercial windows
- These accounts were cleaned on the daily, weekly, or bi - weekly basis
- These accounts are storefronts, shopping malls, professional buildings, restaurants, automobile dealers, etc
- Asembly
Security Guard
Nordstorm Rack
Wauwatosa, WI
01.2020 - 03.2020
- Maintain visible presence by wearing a Nordstrom provided security officer style uniform
- Perform monitoring and surveillance activities
- Assess and assist in emergency situations
- Reduce and control loss of inventory through audits, training, and education
- Maintain a high level of confidentiality
- The ability to maintain an active, visible floor presence as a deterrent in designated areas
- A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior.
American Pasteurization Company
08.2019 - 08.2019
- I was responsible for receiving incoming shipment products, making sure the right amount of product was disassembled
- After making sure I had the right portion amount, i then placed the product on the assembly line for the next step of development.
Command Center Officer/ Flex Officer
G4S Secure Solutions/ Rockwell Automation
05.2017 - 05.2019
- Traveled to various sites to deliver security support, ensuring safety and compliance.
- Executed tours, maintained access control logs, provided escorts, and monitored surveillance with CCTVs to enhance site security.
- Responded to call-offs and no-show absences outside of scheduled hours to maintain staffing levels and security operations.
- Received Global Emergency calls from employees, wrote reports and emailed Corporate Security on the issue at hand.
- Use Hardware Configuration and Pro-Watch to gain employees' access to site
Central Alarm Station Officer
Allied Universal Security Services/ We Energies
11.2015 - 04.2017
- Supervised security officers on duty, performed door access through Hardware Configurations for We Energiesemployees
- Supervised security officers on duty, performed door access through Hardware Configurations for We Energies employees
- Performed daily task and incident work-related calls for Corporate Security.
- Investigated break-ins and property damage to identify security vulnerabilities
- North American Reliability Corporation (NERC) audit reports and substation checks
Loss Prevention Officer
SPI/ Pick N Save/ Woodmans
01.2013 - 11.2015
- Wrote reports on property damage, theft, unauthorized persons and unusual occurrences
- Monitored on CCTVs and reported suspicious activities to local authorities
- Secured all doors in the office and main building after hours.
Driver Helper
UPS
11.2013 - 11.2013
- Completed on-time deliveries using optimal routes to enhance customer service
- Loaded items into truck and secured them for safe transport
- Verified delivery shipping instructions to ensure accuracy and customer satisfaction
- Executed all necessary paperwork legibly to maintain clear records
- Worked overnight shifts during peak periods
Teller/ Sales Associate
TCF Bank
07.2013 - 10.2013
- Made deposits, withdrawals, transfers, money orders and official checks
- Maintained friendly and professional customer interactions
- Answered calls to address customer inquiries, solve problems, and provide product information
- Applied product knowledge to assist customers with informed decisions
- Assessed clients' financial situations to recommend tailored financial planning solutions
- Completed high school education with a focus on English and literature studies.
Education
HSD -
Brenda Noach Elementary & Secondary School
Milwaukee, WI09-2008
Skills
- Field Data Collection
- Meter Reading
- Safety Compliance
- Equipment Maintenance
- Billing Processes
- Microsoft Excel
- Excel
- Microsoft Word
- Organizational Skills
- Typing
- Customer Service
Timeline
FMS ( Field Metering Services)
Southern Cross/ NAFS
09.2024 - Current
Underground Utility Locator
USIC Locating Services
10.2023 - 09.2024
Security Officer
Potowatomi Hotel And Casino
03.2022 - 10.2023
Security Guard
Nordstorm Rack
01.2020 - 03.2020
Professional Window Cleaner
Al's Window Cleaning, line
08.2019 - 02.2022
American Pasteurization Company
08.2019 - 08.2019
Command Center Officer/ Flex Officer
G4S Secure Solutions/ Rockwell Automation
05.2017 - 05.2019
Central Alarm Station Officer
Allied Universal Security Services/ We Energies
11.2015 - 04.2017
Driver Helper
UPS
11.2013 - 11.2013
Teller/ Sales Associate
TCF Bank
07.2013 - 10.2013
Loss Prevention Officer
SPI/ Pick N Save/ Woodmans
01.2013 - 11.2015
HSD -
Brenda Noach Elementary & Secondary School