JERREN PETER
Brooklyn,NY
Summary
Customer-focused sales and service professional with experience in retail, transportation, museum operations, construction, and front-line customer support. Skilled at assisting customers, resolving concerns, working in fast-paced environments, and maintaining a professional experience.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Customer Service / Museum Operations
Whitney Museum of American Art — Adecco
02.2025 - 09.2025
- Assisted visitors to enhance customer experience and foster a welcoming atmosphere.
- Supported daily museum operations by adhering to procedures and safety standards to ensure a smooth visitor experience.
- Addressed visitor inquiries and resolved issues through effective communication with team members.
Customer Service / Operations
FlixBus
11.2024 - 06.2025
- Addressed customer concerns with professionalism, ensuring delivery of accurate and timely information.
- Resolved travel-related inquiries, including schedules and ticketing, enhancing customer satisfaction.
- Maintained high productivity to meet transportation demands. in a fast-paced transportation environment.
Sales Representative
TrueConnect
03.2020 - 12.2023
- Developed strong customer relationships through effective communication and attentive service.
- Explained service options to empower customers in making informed purchasing decisions.
- Assisted customers with product selection and provided professional support to enhance satisfaction.
Moving / Customer Service
Taylor Creative Inc. — Moving Company
04.2018 - 07.2020
- Handled moving, loading, unloading, and safe handling of customer belongings to ensure satisfaction.
- Collaborated with team to complete jobs efficiently and maintain high service standards.
- Facilitated communication with customers and coworkers to enhance daily operations.
Construction Helper
New Line
04.2018 - 03.2020
- Assisted construction crews with material management, site cleanup, and preparation tasks to ensure smooth project execution.
- Ensured compliance with safety regulations to maintain a safe work environment and completed assigned tasks in a timely manner.
- Assisted New Line crews with framing, demolition, and site preparation tasks.
- Transported lumber, tools, and materials between various New Line construction sites to support ongoing projects.
- Conducted thorough cleaning of work areas and cleared debris from active New Line job sites to maintain safety and organization.
Cashier
7-Eleven
04.2016 - 05.2017
- Delivered customer service, processed transactions, and ensured accurate cash handling.
- Organized work area and addressed customer needs effectively.
- Processed customer payments on 7-Eleven POS and cash register systems.
- Balanced cash drawer and prepared shift deposits for store management.
- Assisted customers with product questions, pricing, and location requests.
Education
Marketing and Communication
August Martin High School / ESCP-EAP
Queens, NY 09.2012 - 06.2016
Skills
- Customer Service
- Customer Relations
- Communication
- Problem Solving
- Sales
- Transaction processing
- Cash handling
- High-volume operations
- Ticketing systems
- Microsoft Office
- Teamwork
- Event Coordination
Timeline
Customer Service / Museum Operations
Whitney Museum of American Art — Adecco
02.2025 - 09.2025
Customer Service / Operations
FlixBus
11.2024 - 06.2025
Sales Representative
TrueConnect
03.2020 - 12.2023
Moving / Customer Service
Taylor Creative Inc. — Moving Company
04.2018 - 07.2020
Construction Helper
New Line
04.2018 - 03.2020
Cashier
7-Eleven
04.2016 - 05.2017
Marketing and Communication
August Martin High School / ESCP-EAP
09.2012 - 06.2016