Jerri Novotny
Oklahoma City
Summary
Dynamic Dispatcher and EMT-Basic with proven expertise at EMSA in coordinating emergency responses and optimizing resource allocation. Skilled in critical decision-making and patient assessments, I excel in high-pressure environments, ensuring timely care delivery. Trained personnel in dispatch protocols, enhancing team efficiency and service quality. Committed to exceptional patient care and operational excellence. Work well in stressful conditions. I am BLS911 certified. I have delivered a baby and have a cardiac save as well.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatcher/EMT-Basic
EMSA
08.2023 - Current
- Coordinated emergency response efforts among multiple units to ensure timely patient care.
- Managed real-time dispatch communications using advanced radio and computer-aided dispatch systems.
- Prioritized calls based on urgency, optimizing resource allocation for efficient service delivery.
- Trained new dispatch personnel in operational protocols and system navigation for effective performance.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Monitored equipment status and maintained readiness of emergency vehicles for immediate deployment.
Education
High School Diploma -
Chickasha High School
Chickasha, OK05-2008
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Dispatching procedures
- Dispatching field personnel
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Vital signs monitoring
- Patient evaluations
- CPR and first aid
- Patient transport
- Pre-hospital care
- Airway management
- Ambulance driving
- Condition assessment
- Medical recordkeeping
- Problem-solving
- Critical thinking
- Patient care
Accomplishments
I have recevied my EMD( Emergency Medical Dispatcher) certification. I have a cardiac save and I have delivered a baby. I am also BLS911 certified. I do have my CPR certification.
Certification
EMT- Basic
CPR certification
BLS911 certification
EMD (Emergency Medical Dispatcher)
Timeline
Dispatcher/EMT-Basic
EMSA
08.2023 - Current
High School Diploma -
Chickasha High School